Pharmacy Technician

Rochester Regional Health; City of Rochester (NY); On-site; Full time

Job summary

Join a forward-thinking healthcare provider as a Pharmacy Technician, where you will play a vital role in enhancing patient care and medication management. This position offers a unique opportunity to collaborate with healthcare professionals, assisting in medication adherence and cost management initiatives. You will engage with patients and providers, ensuring that medication changes are effectively implemented. If you are passionate about making a difference in the healthcare field and enjoy working with a diverse patient population, this role is perfect for you. Embrace the chance to grow professionally while contributing to quality care in a supportive environment.

Qualifications

• 2 years of pharmacy technician experience required.
• Knowledge of community resources for medication management.

Responsibilities

• Assist pharmacists in improving medication adherence.
• Complete medication histories and follow-up calls.

Skills

Medication Adherence

Communication Skills

Patient Advocacy

Pharmacy Cost Management

Education

Pharmacy Technician Certification

Continuing Education (5 hours annually)

Tools

EPIC EMR

Documentation Software

Job description

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Job Title: Pharmacy Technician

Department: Greater Rochester Independent Practice Association (GRIPA)

Location: 100 Kings Highway South, Rochester, NY

Hours Per Week: 40 hours

Schedule: Full-time, Days

This position will be employed by the Greater Rochester Independent Practice Association, INC. (GRIPA). GRIPA was founded in 1996 as a unique collaboration between hospitals and physicians, for the purpose of simultaneously improving the quality and efficiency of health care. This position will not be employed by Rochester Regional Health (RRH).

Summary

The Pharmacy Technician is responsible for working hand-in-hand with a pharmacist to assist in improving quality of care, reducing costs, providing medication assistance related to medication adherence, completing medication histories, participating in follow-up calls to patients/providers, and assisting on projects related to improving the medication use process. Requires collaboration with providers, care managers, other entities (insurance company staff, home health care providers, pharmacies) and other health care professionals at various sites of services.

Responsibilities

Clinical Support

• Reduce Pharmacy Costs: With the assistance of a pharmacist, reduce pharmacy costs on identified high cost medications
• Support outcome reporting related to medication cost initiatives
• Follow-up calls: Participate in follow-up calls to patients and healthcare providers
• Follow-up calls to healthcare providers to obtain outcomes related to pharmacist’s interventions
• Follow-up calls to patient to ensure medication changes have been implemented and to obtain objective information (blood glucose and BP values) for further optimization of medications by pharmacists
• Medication Adherence: Provide support for medication adherence by identifying barriers to adherence, assisting with improving medication affordability, assisting with medication reminders, linking to medication counseling, etc. Completion of medication financial assistance applications (i.e. EPIC, PAPs, etc.), as needed
• Medication Histories: Complete medication histories (in-home, telephonic) with handoff to another member of the care management team, as appropriate
• Medication-use Projects: Participate in projects related to the medication-use process with goals of improving quality of care and reducing costs
• Learn and gain proficiency in applications and resources used in high cost drug and care management programs
• Coordinate and collaborate with contracted entities including insurers, employer groups as well as key health system entities to drive positive outcomes
• Employer contract initiatives: Participation in employer contract specific initiatives in collaboration with the care management team
• Community resources: Knowledge of community resources available for medication management and ability to direct patients to participate in use of these resources
• Perform other duties as assigned to support business needs including maintaining and updating GRIPA resources
  
  

Quality and Outcomes

• Engage in performance improvement activities to promote quality care
• Adherence to ethical, legal and practice standards of care management practice
• Self-monitoring of quality metrics to promote positive population health outcome
  
  

Documentation and Reporting

• Ability to use the EPIC EMR and other documentation software to manage the population and promote care team communication
• Ensures timely and complete documentation following any patient and/or provider related contact per department documentation policy/procedure
• Reports on successes as well as areas where there are opportunities of improvement
  
  

Professional Development/Education

• Demonstrates ability to perform day-to-day activities, plan, and organize effectively
• Adheres to all departmental policies, procedures and established standards
• Participates in development and maintenance of professional competence as evidenced through attendance in continuing education programs (i.e. 5 continuing education hours annually through an accredited program)
• Consistently present a professional image through personal interactions, phone manners, and appearance.
• Provide culturally competent, patient-centered care with all encounters
  
  

Hard/Soft Skills

• The ability to grow through change
• The ability to prioritize and flexibly adjust throughout the day/week
• A willingness and desire to work with a complex patient population and to work with clinicians throughout the health system
• Advocate for patient, promoting self-advocacy
• Appropriately escalate issues to other colleagues, as needed
  
  

Required Qualifications

• 2 years of pharmacy technician experience in a retail/community pharmacy or managed care setting
  
  

Education

LICENSES / CERTIFICATIONS:

Physical Requirements

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

Pay Range

$18.50 - $20.75

City

Rochester

Postal Code

14617

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.

Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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