Pharmacy Technician

David Raines Community Health Center; Bossier City (LA); On-site; USD 32,000 - 46,000; Full time

Job summary

David Raines Community Health Center is seeking a Pharmacy Technician to support pharmacists with dispensing medications, processing prescriptions, and maintaining patient records. You will handle insurance claims, manage inventory, and ensure HIPAA-compliant operations across DRCHC sites in Bossier City and Shreveport.

The role requires a Louisiana Pharmacy Technician Certificate and at least one year of relevant experience, with strong communication and organizational skills essential for

Qualifications

• High school diploma or GED required.
• Louisiana Pharmacy Technician Certificate required.
• At least 1 year of retail pharmacy or community health center experience.
• Experience with electronic health records preferred (NextGen or similar).
• Strong organizational, interpersonal and communication skills; written and verbal fluency.

Responsibilities

• Process prescription requests and verify patient profiles.
• Assist pharmacists in preparing and dispensing medications.
• Manage pharmacy inventory and controlled substances information.
• Maintain accurate patient records and HIPAA compliance.
• Handle insurance claims and troubleshoot coverage issues.
• Operate pharmacy software and maintain a clean workspace.
• Provide courteous service to patients and caregivers.
• Rotate to other DRCHC sites as needed (Bossier/Shreveport).
• Adhere to state and federal guidelines.

Skills

Communication skills

Organizational skills

Written communication

Verbal communication

Education

High School Diploma or GED

Louisiana Pharmacy Technician Certificate

Tools

NextGen EHR

Pharmacy software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Technicians Bossier City, LA, US

General Description:

The Pharmacy Technician is responsible for providing technical assistance to the pharmacist by performing pharmacy-related duties in accordance with applicable laws of the state of Louisiana. The Pharmacy Technician receives and processes prescription requests from patients and/or clinic staff, files prescriptions that have been filled, and assists patients by answering simple questions or locating OTC items. The Pharmacy Technician will refer patients to the Pharmacist for medication information. The employee is responsible for creating, updating and maintaining patient profiles, as well as pharmacy inventories and controlled substances information. This position reports to the Staff Pharmacist.

Work Experience Requirements:

• Measure, count, mix and label prescriptions accurately.
• Assist pharmacists in preparing and dispensing medications.
• Receive and verify prescription orders, checking patient profiles for potential conflicts or missing information.
• Manage inventory of medications and pharmaceutical supplies.
• Maintain detailed and accurate patient records.
• Answer patient and caregiver questions under pharmacist supervision.
• Manage insurance claims, process billing, and troubleshoot coverage issues with healthcare providers.
• Monitor stock levels, place orders with suppliers, and track expiration dates to prevent waste.
• Operate pharmacy software and maintain a clean workspace
• Answer phones and greet customers.
• Adhere to HIPPA regulations, infection-control protocols, and state/federal legal guidelines.
• Ensure medications are properly stored.
• Must be available to rotate on occasion, as may be necessary, to other DRCHC sites (Bossier and Shreveport).
• Perform additional task as required

Education/Experience Qualifications:

(The minimum qualifications can be with any combination of education.)

• Must have High School Diploma or equivalent GED.
• Must possess a Louisiana Pharmacy Technician Certificate.
• Must possess general knowledge of computer programs.
• Must have at least one (1) year experience of retail pharmacy or community health center experience.
• Experience with electronic health records preferred, preferably NextGen or similar EHS.
• Must demonstrate excellent organizational, interpersonal and communication skills.
• Must demonstrate excellent written and verbal skills.
• Must be flexible to work at any pharmacy sites as needed. Currently 2 locations (Bossier and Shreveport)

WHAT WE OFFER?

We offer 11 paid holidays each year, paid time off and extended leave days, discounted services, loan repayment options and continuing education days to name a few. Eligibility for all benefits is based on position and job classification.

WHO WE ARE?

DRCHC exist to provide quality, accessible, affordable and comprehensive health care services to all. We have six center locations and twelve school based facilities in five cities throughout Northwest Louisiana and corporate headquarters in Shreveport. DRCHC has a licensed patient pharmacy and a state approved Medicaid application center. We even offer transportation for medical and dental appointments. Our staff work as a team to ensure the mission, vision and purpose of DRCHC is achieved daily.