Pharmacy Tech — Medication Care Coordinator (Clinic Liaison)

Altruix; Lemont Furnace (PA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) program

Paid time off

Paid holidays

Long-Term Disability

Job summary

Altruix is a high-touch pharmacy dedicated to serving behavioral health and developmental disability populations, aiming to improve patient outcomes. The Pharmacy Technician - Medication Care Coordinator will act as the on-the-ground bridge between a partner clinic and the Altruix pharmacy, handling day-to-day logistics of prescriptions and insurance to ensure reliable access to medications.

Schedule includes two days at the partner facility in Washington, PA and three days at Lemont Furnace,

Qualifications

• High school diploma or GED.
• Active pharmacy technician registration with the PA State Board of Pharmacy.
• Minimum of 6 months of pharmacy technician experience.
• Knowledge of pharmacy insurance processing and prescription benefits.
• Strong communication, organization, and problem-solving skills.
• Ability to manage multiple cases and priorities with strong attention to detail.
• Proficiency with Microsoft Office and ability to learn multiple pharmacy and insurance platforms.
• Pharmacy Technician Certification (CPhT) preferred.
• Prior experience with prior authorizations, benefits investigations, specialty pharmacy, or patient financial assistance preferred.
• Experience with Medicare Part D, Medicaid, commercial insurance, or manufacturer assistance programs preferred.
• Familiarity with CoverMyMeds, SuiteRx, Salesforce, Framework, Availity, EHR portals, or similar systems preferred.
• Specialty or long-term care pharmacy experience preferred.

Responsibilities

• Serve as the onsite liaison between the partner clinic and Altruix pharmacy.
• Build and maintain trusted relationships with clinic staff and individuals receiving care.
• Educate clinic staff and patients on Altruix's services and support offerings.
• Recruit and enroll new individuals using Altruix enrollment processes, including insurance card collection.
• Collect prescriptions and coordinate transmission to the pharmacy.
• Verify and maintain accurate, up-to-date insurance information in the system.
• Support prior authorizations and patient assistance program applications.
• Manage refill cycles by monitoring reports and coordinating proactively with prescribers.
• Triage medication-related questions by coordinating communication with pharmacists.
• Maintain regular contact with individuals (at minimum, monthly) to monitor medication compliance.
• Monitor for medication discrepancies, dose changes, and discontinuations.
• Check medication storage and expiration dates for both personal and house account medications.
• Assist with medication deliveries where permitted by state regulation.

Skills

Pharmacy terminology

Communication skills

Insurance processing

Microsoft Office

Platform navigation

Education

High school diploma or GED

Pharmacy Technician Certification (CPhT) preferred

Tools

CoverMyMeds

SuiteRx

Salesforce

Framework

Availity

EHR portals

Job description

Altruix is a high-touch pharmacy dedicated to serving behavioral health and developmental disability populations, aiming to improve patient outcomes. The Pharmacy Technician - Medication Care Coordinator will act as the on-the-ground bridge between a partner clinic and the Altruix pharmacy, handling day-to-day logistics of prescriptions and insurance to ensure reliable access to medications.

Schedule includes two days at the partner facility in Washington, PA and three days at Lemont Furnace,