Pharmacy Technician - Medication Coordinator

Altruix; Media (Delaware County); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) program

Medical, Dental, Vision, LifeInsurance

Paid time off

Paid holidays

Job summary

Altruix is a high-touch pharmacy serving behavioral health and developmental disability populations. As a Pharmacy Technician at our Media, PA location, you will work onsite to support patients, clinic staff, and insurance processes, helping ensure medications are available and managed effectively.

This role emphasizes relationship-building, patient education, and accurate handling of prescriptions, prior authorizations, and outreach to monitor adherence and optimize care.

Qualifications

• Minimum of six months of healthcare or related experience.
• Must hold a PA Pharmacy Technician license.
• Experience with data entry and prior authorizations.
• Sales, outreach, or marketing experience preferred.
• Excellent communication and relationship-building skills; detail-oriented.

Responsibilities

• Serve as the onsite liaison for our local Pharmacy.
• Build and maintain relationships with clinic staff and individuals receiving care.
• Educate clinic staff and patients on our pharmacy services and support offerings.
• Recruit and enroll patients into our Pharmacy by collecting enrollment forms and insurance information.
• Collect prescriptions and facilitate timely transmission to the pharmacy.
• Ensure patient insurance information is current and accurately maintained.
• Support patients with medication-related questions by coordinating communication with pharmacists.
• Assist with prior authorizations, insurance issues, and patient assistance programs.
• Monitor medication compliance through regular patient outreach (at least monthly).
• Manage prescription refills by monitoring reports and coordinating with prescribers.
• Assist with medication deliveries when permitted by state regulations.
• Check medication storage areas and monitor medication expiration dates for both personal and house account medications.
• Identify medication discrepancies, dose changes, or discontinued medications and communicate concerns appropriately.
• Perform other duties as assigned.

Skills

Healthcare experience

Customer service

Data entry

Prior authorization

Sales outreach

Job description

It’s not just a job. It’s a mission.

Altruix is a high-touch pharmacy dedicated to serving behavioral health and intellectual and developmental disability populations. Through our pharmacy expertise, and specialized packaging, we promote medication adherence and improve patient outcomes. Our services help clients take medications as prescribed while reducing administrative burden for providers. Altruix customers achieve measurable results, including 90% adherence rates and a 40% reduction in ER and hospital-related costs. Learn more at www.altruix.com.

Altruix is seeking a Pharmacy Technician to work at our Media, PA location. In this vital onsite role, you'll build relationships with clinic staff, assist individuals with their medications and insurance, and promote our pharmacy services. Your work will help ensure patients receive the support and medication management they need to thrive.

Compensation: For this role ranges from $20.00 – $22.00 per hour, based on experience and qualifications.

RESPONSIBILITIES:

Onsite Liaison & Growth:

• Serve as the onsite liaison for our local Pharmacy
• Build and maintain strong relationships with clinic staff and individuals receiving care
• Educate clinic staff and patients on our pharmacy services and support offerings
• Recruit and enroll patients into our Pharmacy by collecting enrollment forms and insurance information
• Collect prescriptions and facilitate timely transmission to the pharmacy

Medication Access & Follow-Up:

• Ensure patient insurance information is current and accurately maintained
• Support patients with medication-related questions by coordinating communication with pharmacists
• Assist with prior authorizations, insurance issues, and patient assistance programs
• Monitor medication compliance through regular patient outreach (at least monthly)
• Manage prescription refills by monitoring reports and coordinating with prescribers
• Assist with medication deliveries when permitted by state regulations
• Check medication storage areas and monitor medication expiration dates for both personal and house account medications
• Identify medication discrepancies, dose changes, or discontinued medications and communicate concerns appropriately
• Perform other duties as assigned

QUALIFICATIONS:

• Minimum of six (6) months of healthcare, behavioral health, customer service, or related experience
• Must have a Pharmacy Technician license for PA
  
• Must have experience with data entry, and prior authorization experience
• Sales, outreach, or marketing experience strongly preferred
• Excellent communication and relationship-building skills
• Strong organizational skills and attention to detail
• Comfortable working with insurance information and healthcare documentation
  
• Reliable transportation using a personal vehicle
• Ability to work independently while providing exceptional customer service

BENEFITS:

• Compensation: $20.00 to $22.00 an hour
• 401(k) program
• Medical, Dental, Vision, Life Insurance, and Long-Term Disability
• 401(k) program
• Paid time off
• Paid holidays
  

EEOC:

Altruix is an Equal Opportunity Employer and does not discriminate in recruiting, hiring, placement, training, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, or other employment practices based on any protected characteristic under federal, state, or local law. Altruix is a drug-free workplace and requires pre-employment drug and alcohol testing as a condition of employment.