Onsite Pharmacy Technician: Patient Support & Insurance

Altruix; Media (Delaware County); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) program

Medical, Dental, Vision, LifeInsurance

Paid time off

Paid holidays

Job summary

Altruix is a high-touch pharmacy serving behavioral health and developmental disability populations. As a Pharmacy Technician at our Media, PA location, you will work onsite to support patients, clinic staff, and insurance processes, helping ensure medications are available and managed effectively.

This role emphasizes relationship-building, patient education, and accurate handling of prescriptions, prior authorizations, and outreach to monitor adherence and optimize care.

Qualifications

• Minimum of six months of healthcare or related experience.
• Must hold a PA Pharmacy Technician license.
• Experience with data entry and prior authorizations.
• Sales, outreach, or marketing experience preferred.
• Excellent communication and relationship-building skills; detail-oriented.

Responsibilities

• Serve as the onsite liaison for our local Pharmacy.
• Build and maintain relationships with clinic staff and individuals receiving care.
• Educate clinic staff and patients on our pharmacy services and support offerings.
• Recruit and enroll patients into our Pharmacy by collecting enrollment forms and insurance information.
• Collect prescriptions and facilitate timely transmission to the pharmacy.
• Ensure patient insurance information is current and accurately maintained.
• Support patients with medication-related questions by coordinating communication with pharmacists.
• Assist with prior authorizations, insurance issues, and patient assistance programs.
• Monitor medication compliance through regular patient outreach (at least monthly).
• Manage prescription refills by monitoring reports and coordinating with prescribers.
• Assist with medication deliveries when permitted by state regulations.
• Check medication storage areas and monitor medication expiration dates for both personal and house account medications.
• Identify medication discrepancies, dose changes, or discontinued medications and communicate concerns appropriately.
• Perform other duties as assigned.

Skills

Healthcare experience

Customer service

Data entry

Prior authorization

Sales outreach

Job description

Altruix is a high-touch pharmacy serving behavioral health and developmental disability populations. As a Pharmacy Technician at our Media, PA location, you will work onsite to support patients, clinic staff, and insurance processes, helping ensure medications are available and managed effectively.

This role emphasizes relationship-building, patient education, and accurate handling of prescriptions, prior authorizations, and outreach to monitor adherence and optimize care.