Pharmacy Tech- Liaison

HonorHealth; Phoenix (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

$5,000 Sign-on Bonus

Job summary

HonorHealth seeks a Pharmacy Tech- Liaison to coordinate patient care across the specialty pharmacy spectrum. The role focuses on coordinating plans, prior authorizations, and ensuring patients access medications and support services.

Located in the Phoenix area, this full-time day position emphasizes patient-centered care within HonorHealth’s pharmacy specialty team. The liaison will navigate benefits investigations, support enrollment, and help maintain adherence while coordinating with

Qualifications

• High School Diploma or GED required.
• 10+ months of pharmacy technician experience in a specialty pharmacy required.
• 1 year formalized pharmacy technician training preferred.
• 2 years experience in a specialty pharmacy or with specialty drugs preferred.
• Certified Pharmacy Technician (CPhT) - Arizona Board of Pharmacy required.
• Pharmacy Technician Certification Board (PTCB) certification preferred.

Responsibilities

• Coordinate and guide patients through the plan-of-care.
• Handle prior authorizations, benefits investigation and financial assistance.
• Support the fulfillment center and assist enrolled patients during therapy.
• Conduct outbound calls for patient support, adherence checks, and refill reminders.

Skills

Pharmacy technician experience

Prior authorization familiarity

Patient communication

Education

High School Diploma or GED

Formalized pharmacy technician training

Tools

CPhT certification (Arizona Board)

Job description

Pharmacy Tech- Liaison# HonorHealth careers## Pharmacy Tech- LiaisonApply: In-Person: John C Lincoln - 250 E Dunlap Ave Phoenix, AZ 85020: Full time: Posted Yesterday: JR13190**Primary City/State:**John C Lincoln - 250 E Dunlap Ave Phoenix, AZ 85020**Category:**Pharmacy**Shift:**Day**Department:**Pharmacy Specialty* ## **Location: 20745 N Scottsdale Rd, Suite 105, Scottsdale*** ## **Hours: Full-Time Days, Monday-Friday 8am-5pm*** ## **Prior-Authorization Experience Preferred!*** ## **$5,000 Sign-on Bonus Available!****Great care starts with great people. (Like you.)**At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.**Responsibilities:**JOB SUMMARY The pharmacy liaison acts as a single point-of-contact for patients, families, caregivers, and providers and is responsible for coordinating/guiding patients through a comprehensive plan-of-care to overcome healthcare system barriers, facilitate timely access to medication therapy and quality therapy management from pharmacy enrollment through all phases of the plan. The pharmacy liaison will assist patients in navigating through issues associated with prior authorizations, benefits investigation, and the high financial costs of specialty medications, aiding patients in achieving optimal adherence to care plan. ESSENTIAL FUNCTIONS* Initializing and leading ongoing work in patients’ medication therapy and ensuring that the patient/pharmacy engagement is appropriate and consistent with their preferences.* Ensuring that every patient who can benefit from HonorHealth Specialty Pharmacy’s services is identified and contact is made efficiently and effectively* Effectively explaining services and support that the pharmacy offers without impeding patient’s choice of pharmacy, and achieving patient participation* Performing all benefits investigation, prior authorization, and financial assistance work needed to ensure patients have access to the medication they need* Providing support in the fulfillment center* Providing direct support to enrolled patients to ensure they are supported throughout their therapy regimen and achieve their intended outcome.* Conducting outbound phone calls for patient support, adherence checks and refill reminders* Accepting inbound calls from patients* Designing and continuously improving pharmacy workflows to better deliver the specialty pharmacy experience to patients, caregivers, and providers* Operate in accordance with HonorHealth policies, all federal and state regulations as well as maintain compliance and adhere to standards set forth by the accrediting bodies* Educate HonorHealth's leadership and clinic staff on the pharmacy's role to gain their support and establish collaborationEDUCATION* High School Diploma in or GED **Required** EXPERIENCE* >10 months Pharmacy technician experience in a specialty pharmacy **Required*** 1 year Formalized pharmacy technician training Preferred* 2 years Experience in a specialty pharmacy or with specialty drugs Preferred LICENSE AND CERTIFICATIONS* Certified Pharmacy Technician (CPhT) - Certification issued by the Arizona Board of Pharmacy **Required*** Pharmacy Technician Certification Board Medication History (PTCB) - Certificate Issued by the Pharmacy Technician Board (PTCB) Preferred