Clinical Pharmacy Specialist- Specialty Pharmacy

10 John C. Lincoln Medical Center; Stati Uniti; In loco; USD 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

HonorHealth in Phoenix, AZ, seeks a Pharmacy Operations Leader to oversee the specialty pharmacy, ensure accurate prescription filling, and manage patient care workflows.

You will drive compliance with accrediting bodies, supervise staff, and optimize inventory and third-party reimbursements while maintaining top-tier customer service across providers and patients.

Competenze

• PharmD required; ACPE-accredited program.
• 2 years community pharmacy experience required.
• 2 years specialty pharmacy experience preferred.
• RPh license required; willingness to obtain licensure in other states.

Mansioni

• Oversee daily operations of the specialty pharmacy and patient management.
• Ensure accurate filling of prescriptions and courteous service to patients and prescribers.
• Maintain compliance with accrediting bodies and internal policies.
• Manage inventory, reimbursement workflows, and cost controls.

Conoscenze

Pharmacy operations

Customer service

Team leadership

Compliance

Formazione

Doctor of Pharmacy (PharmD)

Strumenti

Epic software

Analytics experience

Descrizione del lavoro

Primary City/State: John C Lincoln - 250 E Dunlap Ave Phoenix, AZ 85020 Category: Pharmacy Shift: Day Department: Pharmacy Specialty Location: NSSC, 2500 W Utopia Rd, Phoenix Hours: Full-Time Days, Monday-Friday 8am-5pm $10,000 Sign-on Bonus Available! Prior Epic and Analytics Experience Preferred

Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities

Job Summary: Develop relationships with key HonorHealth Network clinics to identify and meet customer need. Oversee the daily operations of the specialty pharmacy and maintain accountability for workflow management, clinical management of patients, continuous quality improvement, adherence to policies and procedures, compliance with internal and external regulatory and accrediting bodies, pharmacy sales, expense control and inventory management through accurate filling of prescriptions, and ensuring the highest level of customer service (including but not limited to patients, caregivers, and providers) and developing and protecting department assets.

Essential Functions

Operations

• Manages the daily operations of the specialty pharmacy
• Maintains accurate filling of prescriptions, and provide courteous and efficient service to patient, prescribers, and others involved in the patient’s care.
• Supervises and maintains compliance with standards set forth by the accrediting bodies.
• Reports errors immediately and adheres to HonorHealth policies and procedures relating to prescription incidents and continuous quality improvement
• Complies with all federal and state laws and regulations and HonorHealth policies governing all drugs and products; Maintains required records, documentation, and reports compliant with federal, state, and accrediting bodies
• Recommends and implements asset protection controls and procedures to identify and minimize profit loss
• Improves and maintains pharmacy department housekeeping, maintenance, and appearance for the safety, health, and well‑being of customers and employees, and ensures adherence to applicable government regulations and laws
• Controls the pharmacy’s safe and “bank”, including electronic register readings, cash withdrawals, cash accounts, daily cash reports, cash over and short records, and other reports related to cash management
• Assures proper operation and maintenance of specialty pharmacy department systems and equipment
• Assures proper administration and implementation of third party pharmacy systems and procedures to lessen payment rejections
• Resolves third party rejection problems promptly, and resubmits rejected claims for payment on a timely basis
• Manages and controls specialty pharmacy department inventory by adhering to HonorHealth drug purchase procedures, recommends and orders merchandise from proper internal and external sources
• Performs other duties as assigned.

Patient Experience

• Ensures specialty pharmacy department staff provide hospitable service and information; and are courteous, accountable, and efficient
• Responds to customer inquiries and complaints, maintains and improves overall image of specialty pharmacy department efficiently and tim

People and Performance Management

• Supervises specialty pharmacy department staff members to assure performance of required functions and adheres to HonorHealth policy and procedures.
• Confirms specialty pharmacy department employees are trained on all required functions regarding payer and pharmaceutical contractual requirements (adverse event reporting, data and inventory reporting, clinical management).
• Reaffirms with all specialty pharmacy department personnel, on a regular basis, their obligations regarding the dispensing of prescriptions only in good faith.
• Participates in network quality improvement initiatives.

Training and Personal Development

• Audits own performance and recommends own objectives and standards of performance
• Maintains an awareness of developments in the pharmacy, health care, and management fields that relate to job responsibilities, and integrates them into own practices

Communication

• Maintains and develops good working relationships with physicians and other health professionals.
• Works collaboratively, along with the specialty pharmacy staff.
• Acts as a consultant to healthcare professionals and patients regarding utilization of pharmaceutical therapies.
• Promptly respond to inquiries with evidence‑based and cost‑effective therapy recommendations
• Serve as a preceptor for pharmacy students and meets requirements of the College(s) of Pharmacy.
• Actively participates in the education and training of new pharmacy employees and pharmacy interns.

Education

Graduate of an ACPE-accredited School of Pharmacy with a minimum of Doctor of Pharmacy degree or equivalent experience - Required

Experience

2 years Community Pharmacy - Required

2 years Specialty Pharmacy - Preferred

Licenses and Certifications

Registered Pharmacist (RPh) Upon Hire - Required

Registered Pharmacist (RPh) Willing to obtain and maintain licensure in other states than Arizona - Required

We’re all in for your career.

Expert care from experts who care.

• Nine acute‑care hospitals
• Over 200 primary, specialty and urgent care centers
• More than 17,000 team members and 4,000 medical staff

Come join us and go all in for your career.