PHARMACY TECH I Retail Lobby

Carilion Clinic; Roanoke (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Carilion Clinic in Roanoke, VA is seeking a Pharmacy Technician I for the Retail Lobby to support daily pharmacy operations and assist with medication preparation and distribution under supervision.

You will work in a fast-paced hospital environment, enabling pharmaceutical care delivery to patients, with responsibilities spanning inventory control, dispensing support, and coordination with pharmacists to ensure accuracy and patient safety.

Qualifications

• Certified Pharmacy Technician I works under direct supervision.
• Experience with hospital pharmacy operations is a plus.
• Strong attention to detail and accuracy.

Responsibilities

• Support pharmacy operations and assist with medication preparation and distribution.
• Manage inventory, Pyxis units, and routine maintenance.
• Process charges and returns in Epic; handle messaging and communications.
• Assist with dispensing and customer service in Retail Lobby.

Skills

Attention to detail

Teamwork

Customer service

Communication

Tools

Epic

Pyxis

Barcode scanning

Job description

Employment Status:

Full time

Shift:

Day (United States of America)

Facility:

1906 Belleview Ave SE - Roanoke

Requisition Number:

R162330 PHARMACY TECH I Retail Lobby (Open)

How You'll Help Transform Healthcare:

The Pharmacy Technician I supports pharmacy operations, assists with medication preparation and distribution, and contributes to pharmaceutical care delivery.

The Certified Pharmacy Technician I works under the direct supervision of a Pharmacist to provide services to Pharmacy customers and support the Pharmacist in providing pharmaceutical care. Responsibilities may include one or more functional areas including Basic Distributive Technician, CRCH Technician, Non-Sterile Compounding, Billing, Medication Distribution, Inventory Control, Retail Pharmacy Support, Long Term Care Pharmacy Support, and Prior Authorization Support. Additional duties may be assigned as appropriate.

• Basic Distributive Technician Responsibilities:
• Manages inventory, stocking, and maintenance of carousel and Pyxis units, including downtime procedures.
• Delivers medications to hospital units and departments.
• Processes charges, credits, and returns in Epic.
• Manages Epic messages and call center communications.
• Monitors and manages expiring medications throughout the hospital.
• Completes monthly unit inspections.
• Checks, reconciles, and refills EMS boxes, code trays, and related emergency supplies.
• Prepares non-sterile kits for IV admixture and dispensing areas.
• Prepares medications for patient-specific, floor stock, cart fill, and departmental dispensing, including cleaning and dispensing leeches.
• Manages dispensing and returns of controlled substances through the C-II safe.
• Researches and resolves Pyxis discrepancies as appropriate.
• Maintains documentation required by the Virginia Board of Pharmacy, The Joint Commission, and other regulatory entities including temperature logs and inspection records.
• CRCH Technician Responsibilities:
• Manages inventory and maintenance of Pyxis units including downtime procedures.
• Manages code trays, anesthesia trays, narcotic boxes, and emergency trays and boxes.
• Prepares medications for patient-specific, floor stock, cart fill, and departmental dispensing.
• Performs non-sterile compounding and repackaging of products.
• Receives controlled substances into the C-II safe.
• Billing Responsibilities:
• Assists with returns and credits from Pyxis and other areas.
• Assists with preparation of non-sterile kits for IV admixture and distributive areas.
• Medication Distribution Responsibilities:
• Serves as liaison between Pharmacy Supply, Pharmacy Departments, and clinic locations.
• Prepares medications for dispensing.
• Fills requisition orders through automation for inpatient pharmacies, automated dispensing machines, and clinic locations.
• Restocks, organizes, and inventories medications and supplies within Pharmacy Supply and verifies received items for accuracy, quality, and quantity.
• Sterile/Non-Sterile Product Preparation Responsibilities:
• Accurately prepares non-sterile drug products in accordance with USP <797> and USP <800> standards.
• Prepares medications with barcodes and unit-dose packaging.
• Inventory Control Responsibilities:
• Manages receiving and storage of supplies, medications, and equipment.
• Maintains medication, IV, and supply inventories using effective inventory and group purchasing practices.
• Maintains and updates inventory records and related files in accordance with licensing and regulatory requirements.
• Uses data to maintain PAR levels and process recalled or expired medications.
• Provides education to involved areas regarding Supply Chain changes.
• Maintains records of medications and supplies borrowed or loaned and keeps accounts current.
• Retail and Long Term Care Pharmacy Responsibilities:
• Processes and fills prescriptions for patients.
• Receives written prescriptions or refill requests and verifies completeness and accuracy of information.
• Establishes patient profiles including demographic, insurance, and prescription information.
• Adjudicates prescriptions online and resolves insurance claim issues.
• Selects and prepares prescription medications for pharmacist verification.
• Uses barcode scanners during filling and inventory processes.
• Compounds and prepares non-sterile products.
• Processes and packages Long Term Care prescriptions and stat boxes.
• Acts as courier delivering medications to patients and other locations.
• Equipment and Financial Responsibilities:
• Maintains department equipment and performs department cleaning activities.
• Computes medication and equipment charges for hospital and retail patients.
• Operates cash registers and mobile register tablets to process payments.
• Prepares bank deposits and delivers deposits and change requests as required.
• Prepares and codes invoices for payment.
• Maintains medication inventory documentation and supports 340B contract compliance.
• Places orders with wholesalers and manufacturers and verifies received products.