Job Summary and Qualifications
- Prepares and dispenses medications (under the supervision of a pharmacist), including sterile, and parenteral nutrition preparations safely and accurately using appropriate techniques.
- Distributes controlled substances to patient care areas and maintains records as required by law.
- Participates in the quality improvement and medication‑use review activities of the department. Collects data; conducts quality monitors and inspections; and maintains logs, records, and other documentation as assigned.
- Contributes to the quality and effective operation of the department.
- Completes monthly inspection of nursing units and pharmacy areas.
- Answers the telephone, identifying self and department, directs calls to appropriate personnel, and answers requests at the window.
- Receives, dispenses, and reconciles narcotics; prepares chemotherapy agents.
- Profiles TPN orders in the TPN computer for RPh verification.
- Obtains patient data from PCI for assigned clinical pharmacy monitoring sheets.
- Keeps pharmacy areas and equipment clean, neat, and well‑organized.
- Maintains current licensure/registration.
- Attends orientation, education, and training programs.
- Completes all competence/skills assessment requirements.
- Attends meetings and participates in committees as required.
- Adheres to health system and departmental policies and procedures. Complies with all requirements related to risk management, safety, medication‑use safety, security, fire safety, and infection control.
- Maintains strict confidentiality of patient, visitor, and employee information. Complies with HIPAA Privacy Rule standards.
- Performs work within specified time frames, adapting positively to frequent interruptions and changes in workload and/or work schedule.
- Provides courteous, cooperative service to patients, visitors, and staff. Demonstrates good oral and written communication.
- Works cooperatively with all staff, voicing concerns and suggestions to appropriate persons in a positive manner.
- Establishes and maintains long‑term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
- Demonstrates proficiency in required operating systems: Meditech, MedCom, Automated Dispensing Machines, Clinical Pharmacology, Microsoft Office, etc.
- Works independently with minimal supervision. Organizes and prioritizes work assignments, ensuring pharmacy services are provided in a timely manner.
- Understands and meets customers’ needs and expectations; the patient and family members always come first.
- Articulates knowledge and understanding of department and facility policies, procedures and systems.
- Answers telephones, responds to emails, researches information, and utilizes drug resources.
- Is punctual and dependable; reports to work as scheduled. Fulfills on‑call obligations per prearranged schedule. Absenteeism and tardiness within policy guidelines.
- Maintains a neat, professional, well‑groomed appearance. Wears identification badge at all times.
- Fosters a team environment by providing orientation and training to new team members.
- Performance demonstrates efforts to improve patient satisfaction, lower costs, improve quality, and promote safety.
- Demonstrates the ability to address problems in a group setting using tools and techniques for identification and resolution of problems.
- Demonstrates the values and behaviors of the organization.
- Participates in maintaining department inventory levels.
- Orders medication based on PAR levels.
- Orders medication based on clinical need in conjunction with formulary initiatives.
- Works with DOP or designee as needed in inventory management initiatives.
- Participates in maintaining department formulary initiatives.
- Communicates with appropriate medical, nursing and allied health professional staff members regarding non‑formulary decisions.
- Works with DOP or designee as needed in formulary clinical review process.
- Performs other duties as deemed necessary by the Director of Pharmacy/Clinical Manager in accordance with established facility hospital policies and accrediting agencies.
Qualifications
Experience
- Required: Prior pharmacy technician experience.
- Preferred: Training in hospital pharmacy and IV admixture.
Education
- Required: High School Diploma or equivalent; successful completion and renewal of the National Pharmacy Technician Certification Exam; registration with the Virginia Board of Pharmacy.
- Preferred: Advanced training in sciences and/or math and/or Pharmacy Technician training course.
Hours
Evening shift, 8 hour shifts including weekend rotation (shifts start as early as noon and end as late as 11:30 pm).
Benefits
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.