Pharmacy Tech, Float - Community Pharmacies

Hennepin Healthcare; Minneapolis (MN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Free parking

No weekends

Job summary

Hennepin Healthcare in Minneapolis, MN seeks a Pharmacy Technician to support five off-site locations as a float, working Monday to Friday, day shift, 8 hours, in-person.

Under a registered pharmacist, you will prepack, label, dispense under supervision, handle billing, inventory, and patient records, while delivering courteous service and maintaining compliance.

Qualifications

• High School Diploma or GED is required.
• Current Pharmacy Technician Registration with MN Board.
• PTCB or ExCPT certification within 1 year of hire (employee-paid).
• Intern License with Minnesota Board of Pharmacy acceptable.

Responsibilities

• Answer and route pharmacy calls.
• Maintain Hospital Credit and Collection policy knowledge.
• Prepackage, label, and hand out prescriptions after pharmacist check.
• Manage cash registers, credit card machines, and cash reporting.
• Prepare daily deposits for cashier’s office.
• Bills and credits for patient medications.
• Stock inventory and remove expired medications.
• Deliver medications to patient care and clinical areas.
• File prescriptions and reports.
• Maintain clean and organized pharmacy area.
• Enter outpatient prescriptions into EMR or related system.
• Record patient drug histories and triage orders.

Skills

Communication

Interpersonal skills

Customer service

Problem solving

Prioritization

Computer literacy

Education

High School Diploma or GED

Pharmacy Technician Registration (MN)

PTCB/ExCPT certification

Intern License (Minnesota Board)

Tools

Pharmacy computer systems

Job description

JOB DETAILS

Department: Community Pharmacies FTE: 1.0 (80 hours per pay period) Workdays: Monday - Friday Shift(s): Day Shift Length: 8 hours Location: In-Person Other: This float role provides coverage across five off‑site locations as needed. This will be a float technician position for Offsite pharmacies. These locations include Whittier, Richfield, North Loop, St Anthony and Brooklyn Park. Free parking & no weekends

Purpose of this position

Under the supervision of a registered pharmacist, performs a variety of technical and clerical duties allowable by law, while maintaining a favorable image of the pharmacy within the hospital and in the community.

RESPONSIBILITIES

• Answers phones for the pharmacy department and directs calls to appropriate personnel
• Maintains knowledge of the Hospital Credit and Collection Policy and other related policies
• Prepackages, prepares, labels, and hands out prescriptions after they are checked by a registered pharmacist
• Maintains cash registers, credit card machines, and reporting for cash transactions
• Prepares daily deposits for the cashier’s office
• Bills and credits patient medications
• Stocks inventory in Pharmacy
• Routinely checks and removes outdated and expired medications
• Delivers medications to patient care and ancillary areas and picks up new orders as scheduled
• Files prescriptions and reports
• Maintains the pharmacy in a clean and organized fashion
• Enters outpatient prescriptions
• Obtains and records patient drug histories
• Triages orders, determines priorities, processes orders, and notifies the pharmacist as appropriate
• Performs various calculations to determine the correct dose using weight
• Identifies the appropriate product to process based on the prescription order
• Triages insurance rejections and initiates prior authorization claims as needed
• Uses appropriate pharmaceutical-medical terms, abbreviations, and symbols
• Maintains a working knowledge of general chemical and physical properties of drugs
• Compounding medications as per Minnesota Board of Pharmacy rules and regulations
• Responsible for safe and careful handling of chemotherapeutic medications
• Coordinates ordering and delivery of medications, supplies, and equipment to patients and clinical areas as requested
• Completes intake process for mail service, specialty, transplant, and limited distribution pharmacy patients including new patient enrollment, insurance verification, and medication refill and delivery schedule
• Documents in the EMR or other database applicable patient interactions according to specialty pharmacy practices
• Performs patient tracking, processing of patient specialty medication claims, customer service, issue resolution and/or escalation
• Requests and follows up on refill requests, processes Medicare and transplant claims and works on high level adjudicated claims
• Performs other responsibilities as assigned including but not limited to: back up phone coverage, data collection, reporting, process improvement, and maintenance of patient education materials

QUALIFICATIONS

Minimum Qualifications

• High School Diploma or GED
• Current Pharmacy Technician Registration with MN State Board
• PTCB or ExCPT pharmacy tech certification within 1 year of date of hire, paid for by employee
• -OR-
• Current Intern License with the Minnesota Board of Pharmacy

Preferred Qualifications

• Computer skills
• Knowledge of Pharmacy computer systems
• Insurance and Billing Experience
• Experience working with specialty medications in a health system setting
• Graduate of an accredited Pharmacy Technician Program or a 240-hour employer-based Technician training Program or 1,000 hours of Pharmacy experience

Knowledge/ Skills/ Abilities

• Ability to communicate with other employees and public
• Possesses strong interpersonal skills, is a team player, and promotes positive team environment
• Excellent customer service skills
• Demonstrates good decision making skills, problem solving techniques, and possesses the ability to prioritize multiple tasks
• Ability to use a computer and associated programs
• Ability to understand oral and written instructions
• Ability to learn and apply pharmacy procedures and interpret prescriptions
• Ability to apply basic math skills
• Some skill in record keeping
• Ability to use computer effectively