Pharmacy Tech

Paycom; Lansdowne (VA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision insurance

Paid time off and holidays

Retirement savings plan

Professional development opportunities

Certification renewal assistance

Job summary

Paycom is seeking a Pharmacy Technician – Data & Reporting Specialist to enhance pharmacy operations through data collection, analysis, and advanced reporting. The role combines traditional technician duties with analytics to drive performance, workflow improvements, and regulatory compliance.

The ideal candidate will manage data from multiple systems, develop dashboards, and provide actionable insights to leadership while ensuring HIPAA and regulatory compliance.

Qualifications

• Current Pharmacy Technician certification and registration as required by state regulations.
• High school diploma or equivalent.
• Minimum of 2 years of pharmacy technician experience.
• Advanced proficiency with Microsoft Excel, including Pivot Tables, data validation, and charts.
• Experience with Power BI, Tableau, SQL or other reporting platforms.

Responsibilities

• Assist in preparing and dispensing medications in accordance with regulations.
• Collect, validate, and maintain pharmacy data from multiple systems.
• Develop routine and ad hoc reports on pharmacy performance.
• Monitor KPIs such as prescription volume, prior authorization turnaround times, and adherence metrics.
• Create dashboards and reports using Excel, Power BI, Tableau, or similar tools.
• Present findings to pharmacy leadership and support audit/compliance efforts.

Skills

Data analysis

Analytical thinking

Communication skills

Attention to detail

Education

Associate's or Bachelor's degree in related field

Tools

Power BI

Tableau

SQL

Job description

Position Title: Pharmacy Technician – Data & Reporting SpecialistDepartment: Pharmacy OperationsReports To: Pharmacy Manager / Director of OperationsPosition SummaryThe Pharmacy Technician – Data & Reporting Specialist supports pharmacy operations through accurate data management, reporting, inventory oversight, and patient service support. This role combines traditional pharmacy technician responsibilities with advanced analytical and reporting functions to assist leadership in monitoring performance, identifying trends, improving workflows, and ensuring regulatory compliance. The ideal candidate is highly organized, detail-oriented, and proficient in data collection, analysis, and report development.Essential Duties and ResponsibilitiesPharmacy OperationsAssist in preparing and dispensing medications in accordance with state and federal regulations.Process prescription orders and maintain accurate patient records.Manage medication inventory, including ordering, receiving, stocking, and reconciliation.Support medication prior authorization and prescription refill workflows.Ensure compliance with HIPAA, pharmacy regulations, and organizational policies.Address patient and provider inquiries professionally and efficiently.Data Analysis & ReportingCollect, validate, and maintain pharmacy operational data from multiple systems.Develop and distribute routine and ad hoc reports related to pharmacy performance.Monitor key performance indicators (KPIs), including:Prescription volumePrior authorization turnaround timesMedication adherence metricsRevenue and reimbursement trendsInventory utilization and wastePatient satisfaction metricsAnalyze data to identify trends, gaps, opportunities, and workflow improvements.Create dashboards and reports using Excel, Power BI, Tableau, or similar reporting tools.Present findings and recommendations to pharmacy leadership.Ensure data accuracy and integrity through auditing and quality control processes.Support regulatory, compliance, and accreditation reporting requirements.Administrative SupportMaintain reports, databases, and documentation.Assist with operational projects and process improvement initiatives.Collaborate with clinical, billing, and administrative teams to improve service delivery.Participate in meetings and provide operational insights based on data analysis.QualificationsRequiredCurrent Pharmacy Technician certification and registration as required by state regulations.High school diploma or equivalent.Minimum of 2 years of pharmacy technician experience.Advanced proficiency with Microsoft Excel, including:Pivot TablesData validationCharts and reporting functionsExperience collecting, analyzing, and reporting operational data.Strong organizational and analytical skills.Excellent written and verbal communication skills.PreferredExperience in specialty pharmacy, outpatient clinic, or ambulatory care setting.Experience with Power BI, Tableau, SQL, or other reporting platforms.Knowledge of pharmacy revenue cycle, prior authorizations, and medication management programs.Associate's or Bachelor's degree in Healthcare Administration, Business, Information Systems, or related field.Core CompetenciesData Analysis and InterpretationReporting and Dashboard DevelopmentAttention to DetailProcess ImprovementCritical ThinkingTime ManagementCustomer Service ExcellenceRegulatory ComplianceTeam CollaborationProblem-SolvingPhysical RequirementsAbility to sit, stand, and walk for extended periods.Ability to lift up to 25 pounds occasionally.Ability to use a computer and other office equipment for extended periods.BenefitsCompetitive salaryMedical, dental, and vision insurancePaid time off and holidaysRetirement savings planProfessional development opportunitiesCertification renewal assistanceIdeal Candidate Profile:A Pharmacy Technician who enjoys working with data, developing meaningful reports, identifying operational trends, and partnering with leadership to improve pharmacy performance and patient outcomes. This individual should be comfortable working with large datasets and translating information into actionable insights that support organizational goals.