Lead Omnicell Technician - Operations Support

WVU Medicine; Morgantown (WV); Hybrid; USD 48,000 - 62,000; Full time

Job summary

SYSTEM West Virginia University Health System is seeking a Pharmacy Technician Lead to oversee technician workflow, training, and operational tasks in the Morgantown pharmacy. The role supports the department under pharmacist supervision and drives efficient drug distribution.

The candidate should have a high school diploma, state licensure, and 3 years of related experience, with national certification within 15 months of hire. Collaboration across teams is essential.

Qualifications

• High school diploma or equivalent; pharmacy technician licensure as required by state boards.
• Nationally certified as Pharmacy Technician (PTCB/NHA) within 15 months of hire.
• Three years of pharmacy experience in training, leadership, or related area.

Responsibilities

• Assigns, coordinates, and monitors workflow of Pharmacy Technicians for efficient drug distribution.
• Evaluates technician responsibilities and distributes work equitably.
• Coordinates technician projects with pharmacy managers to meet goals.
• Educates and trains pharmacy technicians; conducts orientation and training.
• Assists in competency assessments and ongoing education programs.

Skills

Leadership

Scheduling

Training

Communication

Omnicell

Education

High school diploma

Pharmacy Technician License/Training

Tools

Omnicell drug database

Job description

Performs a wide range of clerical and technical functions in support of the pharmacy department in those aspects of pharmacy that do not require the professional judgment of a pharmacist. Functions in accordance with established guidelines under the direct supervision of a pharmacist. Assists supervisor or manager in support of the pharmacy department including, but not limited to, coordination of scheduling, orienting and training new employees, and leading specific divisions.**MINIMUM QUALIFICATIONS:****EDUCATION, CERTIFICATION, EXPEREINCE, AND/OR LICENSURE:**1. High school diploma or Equivalent.2. Must possess current licensure as required by state board where services will be provided:**MD**: Pharmacy Technician Student Permit or Pharmacy Technician License through Maryland Board of Pharmacy**OH:** Pharmacy Technician Trainee License or Certified or Registered Pharmacy Technician License through Ohio Board of Pharmacy**PA:** Pharmacy Technician Trainee or Pharmacy Technician License through the Pennsylvania Board of Pharmacy**WV:** Pharmacy Technician Trainee or Pharmacy Technician License through West Virginia Board of Pharmacy3.Nationally Certified Pharmacy Technician through Pharmacy Technician Certification Board (PTCB) or National Healthcareer Association (NHA) or obtain within 15 months of hire.**EXPERIENCE:**1. Three (3) years pharmacy experience in one of the following areas: training, leadership, or other related specialized pharmacy experience.**CORE DUTIES AND RESPONSIBILITIES:** The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.1. Assigns, coordinates, and monitors the workflow of Pharmacy Technicians to provide efficient drug distribution. 2. Routinely evaluates technician responsibilities and distributes in efficient and equitable manner. 3. Coordinates technician projects and assignments with pharmacy managers to achieve hospital and department goals. 4. Assists in the education and training of pharmacy technicians. 5. Conducts and documents technician departmental orientation and training. Coordinates technician orientation in all pharmacy service areas. 6. Annually assists technician competency assessments and make improvements when necessary. 7. Coordinates continuing education programs for pharmacy technicians in the department. 8. Develops and maintains strong working relationships with external, accredited technician training programs. 9. Completes department work schedule as needed. 10. Performs the essential duties and responsibilities of a pharmacy technician when scheduled to staff and/or when working an open shift. 11. Follows up to insure that requested projects are completed properly. 12. Identifies and completes projects and initiatives independently or with minimum oversight of management. 13. Certain duties cannot be assigned to Pharmacy Technicians because these duties can only be performed by Pharmacists. These restrictions are regulated at state and federal levels and must be followed closely according to state board of pharmacy regulations where the Pharmacy Technician practices.14. Independently prepares, processes and reprocesses patient prescriptions and billing. 15. Follows up with third parties on rejected paid claims prior authorizations. 16. Works and coordinates with care managers and patients on patient’s financial challenges. 17. Ensures follow up with care management regarding patient access to lower cost drugs. 18. Leads and/or assists in the coordination of various clinical initiatives. 19. Assists in the trouble shooting and problem solving of pharmacy software. 20. Conjointly with Manager, establishes schedule for technical/clerical personnel to assure adequate staffing or Pharmacy. 21. Coordinates adjustments in staffing due to unexpected/unforeseen changes in staffing.**PHYSICAL REQUIREMENTS:** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. While performing the duties of this position, the employee is required to walk and stand or sit for long periods of time. 2. Must be able to lift 30 pounds and must be able to push 50 pounds. 3. Dexterity required to finger, handle, and reach. **WORKING ENVIRONMENT:** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**SKILLS AND ABILITIES:**1. Must be able to work under stressful conditions. 2. Ability to withstand rapid pace of events. 3. Knowledge of 340B drug discount program.**Additional Job Description:**Includes both technical and analytical functions focusing on Omnicell drug database builds, settings management, troubleshooting, and site assistance with various Omnicell tasks.Looking for a skillset that can communicate clearly and rapidly across various formats (Teams, Email, Phone). Also looking for skillset that can work both independently and as part of a small group. Also must be able to research technical documentation to help with troubleshooting software issues as they arise.**Scheduled Weekly Hours:**40**Shift:**Day (United States of America)**Exempt/Non-Exempt:**United States of America (Non-Exempt)**Company:**SYSTEM West Virginia University Health System**Cost Center:**249 SYSTEM Pharmacy Business Operations**Address:**781 Chestnut Ridge RoadMorgantownWest Virginia