Pharmacy Tech

externallincarecareers; Clearwater, Town of Florida (FL, NY); On-site; USD 32,000 - 46,000; Full time

Job summary

externallincarecareers in Florida seeks a versatile employee to support clerical and distribution tasks in a busy health services environment. The role emphasizes accurate documentation for prescriptions, billing, and customer communication to answer questions and refill medications and supplies.

You will prepare and package orders, attach labels, coordinate with providers for required forms, and ensure shipments are prepared safely and tracked.

Qualifications

• Strong verbal and written communication.
• Ability to use computer and phone to communicate with customers.
• State Pharmacy Technician License required by jurisdiction.
• Pass medical clearance and PPE fit test when required.
• Graduate from accredited high school or equivalent.
• Min. 1 year clerical/office experience.
• Education to meet state licensure requirements.

Responsibilities

• Obtain complete documentation for prescription fulfillment and billing.
• Communicate with customers to answer questions and refills.
• Prepare and process customer orders accurately and promptly.
• Review and enter confirmations of orders and documentation for dispensing RXs.
• Generate and fax confirmations to providers for approval.
• Communicate with providers for required documentation and follow up daily.
• Enter customer orders and verify/update demographics.
• Troubleshoot account issues, including tracking packages and prescription questions.
• Prepare box stock and package orders for shipment with proper labels.
• Attach prescription and barcode labels, including special instructions.
• Stock workstations and prepare shipments using computer systems; coordinate carrier pickup.
• Operate forklift/pallet jack as needed.
• Maintain a clean, safe work environment.

Skills

Verbal communication

Written communication

Computer skills

Phone communication

Education

State Pharmacy Technician License

Graduate from an accredited high school or equivalent

One year clerical/office experience

Education to meet state licensure requirements

Job description

This employee works in both clerical and distribution roles as needed.

• Responsible for obtaining complete and accurate documentation for prescription fulfillment and billing
• Communicates with customers for the purposes of answering questions and refilling medications and/or supplies
• Responsible for timely and accurate preparation and processing of customer orders

Medical Clerical Duties

• Reviews and enters Confirmation of Orders, medical documentation to fulfill dispensing RXs and Billing RXs for pharmacy and Medicare
• Generates accurate Confirmation of Orders to be faxed to providers for approval
• Communicates with providers the required documentation needed to complete an order
• Performs daily followup with providers for required documentation
• Communicates with customers via inbound and outbound manual and/or automated calls
• Enters customer orders
• Verifies and updates demographic information such as address and telephone number, as well as document information
• Troubleshoot issues with customers account such as tracking packages, prescription questions

Distribution/Shipping Duties

• Prepares box stock for use by operation of box taping machine or by hand taping of boxes
• Views customer orders in computerized order system
• Pulls and packages appropriate equipment and/or medications to fill order
• Affixes proper prescription and barcode labels to medication boxes, handwrites any special instructions (i.e. signature required, UPS only, etc.) on the barcode label and forwards the filled order to the pharmacist for verification prior to shipment
• Stocks work stations with appropriate supplies and product/equipment
• Prepares packages for shipment using computerized shipping systems by creating and affixing accurate shipping labels, sorting the packages by carrier and stacking them in the appropriate area for pickup by the designated carrier
• Maintains safe and clean work environment by keeping shelves, shipping supply area, and work stations neat
• May operate forklift and/or pallet jack

• Strong verbal and written communication
• Able to use both computer and phone to provide this communication
• Ability to hold state Pharmacy Technician License as required in state of jurisdiction
• When required, must be able to pass a medical clearance and fit test for personal protective equipment ("PPE")

Education and Experience:

• Graduate from an accredited high school or equivalent
• Minimum of one-year clerical/office experience
• Education to meet state licensure requirements as directed by state of jurisdiction

Physical Demands:

The employee must occasionally lift and/or move up to 25 pounds.