Pharmacy Support & Customer Care Associate

Walgreens; Bel Air (MD); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Bel Air, MD is seeking a motivated team member to provide outstanding customer service and assist pharmacists with prescriptions under supervision. You will ring up sales, help customers locate items, maintain displays, and support daily store operations using pharmacy systems.

The role emphasizes accuracy in processing prescriptions, adherence to policies, and involvement in inventory and general store tasks.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible schedule including evenings and weekends.
• Six months of retail experience preferred.
• PTCB certification preferred.
• Good math and computer skills.
• Knowledge of store inventory control is a plus.

Responsibilities

• Assist pharmacists under direct supervision in processing prescriptions.
• Register sales on cash register and handle cash, returns, and exchanges.
• Provide courteous, friendly, and efficient customer service.
• Maintain counters, shelves, and merchandising; assist with inventory.
• Support pharmacy workflow and enter patient and drug information into systems.
• Adhere to policy, code of conduct, and quality improvement procedures.
• Assist with photo services and store tasks as assigned.

Skills

Retail experience

Customer service

Math skills

Computer skills

Inventory control knowledge

PTCB certification

POS systems

Pharmacy software

Tools

POS systems

Pharmacy software

Job description

Walgreens in Bel Air, MD is seeking a motivated team member to provide outstanding customer service and assist pharmacists with prescriptions under supervision. You will ring up sales, help customers locate items, maintain displays, and support daily store operations using pharmacy systems.

The role emphasizes accuracy in processing prescriptions, adherence to policies, and involvement in inventory and general store tasks.