Pharmacy Student: Tech Training & Customer Care Pro

Kroger Co.; Town of Sun Prairie (WI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee assistance program

Associate discounts

Tuition reimbursement

Career development programs

Job summary

Kroger Co. is seeking a Pharmacy Certified Technician to join our store operations team. In this on-site role, you will support pharmacy workflow, assist pharmacists, and uphold HIPAA and safety standards while delivering excellent customer service.

You will train and mentor new techs, participate in MTM activities, and help maintain accurate patient records and compliance with state regulations. The position offers growth, benefits, and a team-driven environment.

Qualifications

• 1 year of retail experience.
• Completion of national and/or state intern registration, certification or licensure depending upon state requirements.
• Must be at least 18 years of age.
• Enrolled in an accredited pharmacy school program; certified or ability to be certified in immunizations.
• National or State Intern Registration
• Maintain a current CPR certification.
• Ability to understand and adhere to company's limits on cash shortages and loss.
• Ability to understand and adhere to guidelines on restricted sale items like Alcohol, Tobacco, Fireworks, and Videos.
• High School Diploma or GED.

Responsibilities

• Must be able to perform the essential functions of this position with or without reasonable accommodation
• Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
• Act as pharmacy safety subject matter expert by being able to recognize areas of opportunity and coach to correctness as appropriate
• Support work flow and pharmacist over-sight through shift leadership, delegating station rotation and best solutions to any issues that may arise
• Ensure execution of department standards by leading by example
• Assist pharmacist in all responsibilities except those that require a pharmacists professional judgement
• Must be willing and able to adequately perform all essential job functions and tasks of a Pharmacy Certified Technician
• Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding HIPPA
• Support company Health and Wellness initiatives
• Maintain a current national and/or state registration, certification, or license depending on state requirements
• Provide day-to-day training support for pharmacy associates and encourage, monitor, and assist new techs through the technician training program
• Serve as an alternative representative for store-wide meetings/huddles
• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
• Understand and follow the company guidelines on tendering electronic fund transactions such as Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactions
• Enter patient's information into computer accurately and efficiently, perform post fill audits (PFAs), and assist the pharmacy in
• providing and maintaining MTM (Medication Therapy Management) services
• Reinforce safety programs by complying with safety procedures ,identifying unsafe conditions, practicing preventive maintenance, properly inspecting equipment, notifying store management of any items in need of repair and of customer or employee accidents

Skills

Retail experience

Customer service

HIPAA compliance

Education

Pharmacy intern registration

Pharmacy school enrollment

CPR certification

Job description

Kroger Co. is seeking a Pharmacy Certified Technician to join our store operations team. In this on-site role, you will support pharmacy workflow, assist pharmacists, and uphold HIPAA and safety standards while delivering excellent customer service.

You will train and mentor new techs, participate in MTM activities, and help maintain accurate patient records and compliance with state regulations. The position offers growth, benefits, and a team-driven environment.