Pharmacy Services Specialist

North Caddo Medical Center; Shreveport (LA); On-site; USD 38,000 - 54,000; Full time

Job summary

North Caddo Medical Center is seeking a Pharmacy Technician to perform clerical, customer service, and prescription processing tasks. The role emphasizes accuracy, compliance with pharmacy law, and strong communication with patients and staff.

The ideal candidate will have prior pharmacy or related experience and national certification, with the ability to handle insurance claims and maintain inventory while supporting daily operations in a healthcare setting.

Qualifications

• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Previous experience as a Pharmacy Technician.
• National Certification from an accredited pharmacy technician certification program approved by state regulations (e.g. PTCB, ExCPT).

Responsibilities

• Sterilize surfaces and equipment and prepare the pharmacy for opening.
• Greet customers and answering questions.
• Receive prescriptions and check their validity.
• Process prescriptions electronically and ensure all information is complete and accurate.
• Resolve issues when they arise (e.g. rejected insurance claims).
• Select the appropriate medicine and measure dosages to fill prescriptions.
• Sort, stock, label medication and monitor inventory.
• Undertake administrative tasks as assigned.
• Comply with all security measures and quality standards.
• Knowledge of medication and dosage measurement.
• Knowledge of pharmacy law and medical terminology.
• Excellent communication and customer service skills.
• Outstanding organizational skills.
• Reliable with a keen eye for detail.

Skills

Customer service

Attention to detail

Communication skills

Problem solving

Planning/organizing

Teamwork

Adaptability

Ethics and integrity

Education

Pharmacy Technician Certification

High school diploma or equivalent

Tools

Prescription processing software

Job description

North Caddo Medical Center is seeking a Pharmacy Technician to perform clerical, customer service, and prescription processing tasks. The role emphasizes accuracy, compliance with pharmacy law, and strong communication with patients and staff.

The ideal candidate will have prior pharmacy or related experience and national certification, with the ability to handle insurance claims and maintain inventory while supporting daily operations in a healthcare setting.