Pharmacy Service Technician [Elizabethtown, KY]

AlixaRx, LLC; Greensburg (KY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Flexible spending account (FSA)

Health Savings Account (HSA)

Employee Assistance Program (EAP)

Paid Time Off (PTO)

Basic Life Insurance

Short Term Disability

Long Term Disability

Job summary

JobRx, Inc. is seeking a full-time Pharmacy Technician in the Elizabethtown, KY area. The role involves supporting automated dispensing units, troubleshooting issues, maintaining inventory, and providing excellent customer service.

Applicants are required to have a High School Diploma and be a licensed Pharmacy Technician in good standing. Benefits include medical, dental, and vision coverage, 401k, and paid time off.

Qualifications

• Licensed and/or registered Pharmacy Technician with the State Board of Pharmacy and in good standing.
• Experience in customer service and troubleshooting for automated systems.
• Skill in inventory management and documentation.

Responsibilities

• Support and lead pre-implementation mediation loading for pharmacy operations.
• Perform first-call troubleshooting and communicate with external service experts.
• Conduct periodic medical cart audits and ensure automated dispensing functionality.

Skills

Customer Service

Troubleshooting

Inventory Management

Pharmacy Operations

Education

High School Diploma or equivalent

Tools

Automated Dispensing Units

Job description

About AlixaRx

Come join us and help make a difference in the world of long-term patient care! AlixaRx was founded in 2011 with a mission to transform medication management in long-term, post-acute and other healthcare settings. We were born from a need to improve patient outcomes, reduce costs, and improve efficiencies. AlixaRx was developed through collective input from nurses, pharmacists, and physicians to provide safety, access, and savings to long-term and post-acute care facilities. With the use of proprietary dispensing technology and innovative clinical pharmacy services, AlixaRx services more than 20,000 patients across the nation. Our mission is to deliver pharmacy services through innovative technology that improve patient outcomes, reduce costs, and improve efficiencies.

Essential Duties

• Support and lead pre-implementation mediation loading as required by pharmacy operations Standard Operating Procedures.
• Perform first-call troubleshooting protocols for automated dispensing Timely escalation to Tier II as outlined in service recovery guidelines.
• Perform weekly routine maintenance on automated dispensing units and medication rooms as outlined in the Pharmacy Service Technician On-Site Checklist.
• Timely and accurate documentation of all service events, service activities, and on-site training activities as required utilizing the provided ticket tracking system.
• Communicate with external service experts on an as-needed basis to troubleshoot difficult service issue
• Review, evaluate, and communicate with nursing staff daily for issues in regarding automated dispensing units
• Act as liaison for assigned pharmacy regarding questions when they arise from various facilitie
• Maintain all environmental specification related to the automated dispensing units.
• Place stock into automated dispensing units as appropriate.
• Review and monitor inventory and reorder as necessary.
• Conduct periodic medical cart audits, remove expired medications and flag reorder date
• Confer with facility to ensure automated dispensing functionality is meeting expectations.
• Initiate and perform Disaster Recovery protocols as required for non-functional automated dispensing
• Train and or retrain staff on the proper use of the automated dispensing units and pharmacy Standard Operating Procedures as necessary.
• Provide high level of customer service by responding promptly to the requests of all personnel at equipment placement location and the central hub pharmacy location.
• Replace refillable supplies on pharmacy supplied equipment.
• Perform on-call responsibilities as required.
• Assist with pharmacy hub operations when appropriate (canister filling, order entry, triage, re-optimizations)
• Attend and participate in periodic nursing meetings when appropriate

Job Types

• Full-time

Benefits Offered

• Medical
• Dental
• Vision
• 401k
• Flexible spending account (FSA)
• Health Savings Account (HSA)
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Basic Life Insurance
• Basic Accident Death & Dismemberment (AD&D)
• Short Term Disability
• Long Term Disability

Schedules Available

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• 24/7 on call
• Weekend availability

Education

• High School Diploma or equivalent

Licensure

• Licensed and/or registered Pharmacy Technician with the State Board of Pharmacy and in good standing

Location

Elizabethtown, KY surrounding area

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.