Pharmacy Service Technician

AlixaRx, LLC; Buffalo (MO); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Flexible spending account (FSA)

Health Savings Account (HSA)

Employee Assistance Program (EAP)

Paid Time Off (PTO)

Basic Life Insurance

Basic Accident Death & Dismemberment (AD&D)

Short Term Disability

Long Term Disability

Job summary

JobRx, Inc. is hiring a Pharmacy Technician in Buffalo, Missouri. This full-time position involves supporting pharmacy operations through troubleshooting, documentation, and training staff on automated dispensing units. Candidates must have a high school diploma and be a licensed Pharmacy Technician in good standing with the State Board of Pharmacy.

The role includes excellent benefits like medical, dental, vision, and a flexible spending account. Join our team to contribute to improving patient care and operational efficiency.

Qualifications

• Licensed and/or registered Pharmacy Technician with the State Board of Pharmacy and in good standing.
• Ability to communicate effectively with nursing staff and service experts.
• Experience with automated dispensing technology preferred.

Responsibilities

• Support and lead pre-implementation medication loading as required.
• Perform maintenance on automated dispensing units.
• Timely documentation of all service events and activities.
• Train staff on the use of automated dispensing units.

Skills

Troubleshooting

Customer service

Inventory management

Attention to detail

Education

High School Diploma or equivalent

Job description

About AlixaRx

Come join us and help make a difference in the world of long-term patient care! AlixaRx was founded in 2011 with a mission to transform medication management in long-term, post-acute and other healthcare settings. We were born from a need to improve patient outcomes, reduce costs, and improve efficiencies. AlixaRx was developed through collective input from nurses, pharmacists, and physicians to provide safety, access, and savings to long-term and post-acute care facilities. With the use of proprietary dispensing technology and innovative clinical pharmacy services, AlixaRx services more than 20,000 patients across the nation. Our mission is to deliver pharmacy services through innovative technology that improve patient outcomes, reduce costs, and improve efficiencies.

Essential Duties

• Support and lead pre-implementation medication loading as required by pharmacy operations Standard Operating Procedures.
• Perform first-call troubleshooting protocols for automated dispensing. Timely escalation to Tier II as outlined in service recovery guidelines.
• Perform weekly routine maintenance on automated dispensing units and medication rooms as outlined in the Pharmacy Service Technician On-Site Checklist.
• Timely and accurate documentation of all service events, service activities, and on-site training activities as required utilizing the provided ticket tracking system.
• Communicate with external service experts on an as-needed basis to troubleshoot difficult service issues.
• Review, evaluate, and communicate with nursing staff daily for issues regarding automated dispensing units.
• Act as liaison for assigned pharmacy regarding questions when they arise from various facilities.
• Maintain all environmental specifications related to the automated dispensing units.
• Place stock into automated dispensing units as appropriate.
• Review and monitor inventory and reorder as necessary.
• Conduct periodic medical cart audits, remove expired medications and flag reorder date.
• Confer with facility to ensure automated dispensing functionality is meeting expectations.
• Initiate and perform Disaster Recovery protocols as required for non-functional automated dispensing.
• Train and retrain staff on the proper use of the automated dispensing units and pharmacy Standard Operating Procedures as necessary.
• Provide high level of customer service by responding promptly to the requests of all personnel at equipment placement location and the central hub pharmacy location.
• Replace refillable supplies on pharmacy supplied equipment.
• Perform on-call responsibilities as required.
• Assist with pharmacy hub operations when appropriate (canister filling, order entry, triage, re-optimizations).
• Attend and participate in periodic nursing meetings when appropriate.

Job Types

• Full-time

Benefits Offered

• Medical
• Dental
• Vision
• 401k
• Flexible spending account (FSA)
• Health Savings Account (HSA)
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Basic Life Insurance
• Basic Accident Death & Dismemberment (AD&D)
• Short Term Disability
• Long Term Disability

Schedules Available

• 8-hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability
• On Call

Education

• High School Diploma or equivalent

Licensure

• Licensed and/or registered Pharmacy Technician with the State Board of Pharmacy and in good standing.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.