Pharmacy Service Specialist — Customer Experience

Walgreens; Portage (WI); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens in Portage, Wisconsin seeks an team member to deliver a distinctive customer experience and assist the pharmacist under supervision. You will handle checkout, stock shelves, and support prescription processing in a fast-paced retail pharmacy environment.

The role emphasizes greeting customers, helping locate products, maintaining clean store areas, and supporting inventory and pharmacy operations as needed.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Six months of retail experience preferred.
• Prior Walgreens experience preferred.
• PTCB certification preferred.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Assists the pharmacist under direct supervision and uses pharmacy systems to process prescriptions.
• Provides courteous, friendly, fast, and efficient service at the checkout and assists with inventory.
• Supports Pharmacy Department on inventory management activities and adheres to policies.

Skills

Customer service

Cash handling

Pharmacy support

Attention to detail

Education

PTCB certification

Tools

POS system

Job description

Walgreens in Portage, Wisconsin seeks an team member to deliver a distinctive customer experience and assist the pharmacist under supervision. You will handle checkout, stock shelves, and support prescription processing in a fast-paced retail pharmacy environment.

The role emphasizes greeting customers, helping locate products, maintaining clean store areas, and supporting inventory and pharmacy operations as needed.