Pharmacy Service & Customer Care Specialist

Walgreens; Delavan (WI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Delavan, WI is seeking friendly team members to deliver outstanding customer experiences at the checkout and assist pharmacists under supervision. You will handle cash registers, recommend items, and help customers locate products while maintaining store cleanliness and accuracy in inventory and pricing.

Training will cover pharmacy systems, prescription filling, and regulatory compliance. Qualifications include English fluency, willingness to work evenings/weekends, and prior

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.
• Prior retail experience preferred, with good math and customer service skills.
• Familiarity with pharmacy systems and inventory practices is a plus.
• PTCB certification is advantageous.

Responsibilities

• Assist pharmacist under supervision in processing prescriptions.
• Provide courteous, efficient checkout and customer service.
• Maintain store cleanliness and merchandising, including shelves and displays.
• Enter patient and drug information into pharmacy systems accurately.
• Handle third-party claims and assist with inventory management.

Skills

English fluency

Retail experience

Math skills

Computer skills

PTCB certification

Store inventory control

Tools

Pharmacy POS system

Inventory management system

Job description

Walgreens in Delavan, WI is seeking friendly team members to deliver outstanding customer experiences at the checkout and assist pharmacists under supervision. You will handle cash registers, recommend items, and help customers locate products while maintaining store cleanliness and accuracy in inventory and pricing.

Training will cover pharmacy systems, prescription filling, and regulatory compliance. Qualifications include English fluency, willingness to work evenings/weekends, and prior