Pharmacy Quality & Compliance Auditor

Senderra Specialty Pharmacy; Dallas (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Senderra RX Pharmacy is seeking a Quality Auditor in Dallas, TX to support the Director of Quality Management by conducting and overseeing audits across operational areas, including fee-for-service program transactions and training SOP adherence.

The role requires 1–3 years in healthcare or specialty pharmacy, strong analytical and communication skills, and a commitment to quality. You will document findings, drive improvements, and collaborate with multiple departments to ensure SOP compliance.

Qualifications

• One to three years' experience in healthcare or specialty pharmacy operations environment.
• Previous quality assurance or audit experience preferred.
• High school diploma or GED required.
• PTCB or NHA license preferred; Texas Board license preferred.

Responsibilities

• Audits fee-for-service program activity for accuracy and compliance with program requirements.
• Collaborate with auditing groups across Operations to understand audit practices, share best practices, and ensure completeness and follow-through.
• Flags discrepancies or risk areas to the Director of Quality Management for follow-up.
• Audits training documentation against current SOPs to confirm operations are working as SOPs state.
• Documents gaps between training materials, SOPs, and actual practice for review.
• Perform special audits as requested by managers, supervisors, or the Director of Quality Management.
• Works with management to develop, implement, and coach staff on procedures and requirements.
• Documents audit results and present findings to management on a regular basis.
• Analyzes audit data and provides recommendations on areas of improvement, including recurring issues that may point to SOP or training gaps.
• Supports root-cause identification for escalated or urgent cases by reviewing related audit findings when requested.
• Performs all tasks in a manner consistent with corporate policies as well as state and federal laws.
• Knowledgeable regarding Senderra's community values and demonstrates them daily.
• Other duties as assigned.

Skills

Written communication

Verbal communication

Analytical thinking

Time management

Organizational skills

Teamwork

Multitasking

Microsoft Office

Cross-functional collaboration

Education

High school diploma or GED

PTCB/NHA license preferred

Active Texas State Board of Pharmacy license preferred

Tools

Microsoft Office

Job description

Senderra RX Pharmacy is seeking a Quality Auditor in Dallas, TX to support the Director of Quality Management by conducting and overseeing audits across operational areas, including fee-for-service program transactions and training SOP adherence.

The role requires 1–3 years in healthcare or specialty pharmacy, strong analytical and communication skills, and a commitment to quality. You will document findings, drive improvements, and collaborate with multiple departments to ensure SOP compliance.