Director of Quality & Compliance, Healthcare Ops

Senderra Specialty Pharmacy; Dallas (TX); On-site; USD 170,000 - 230,000; Full time

Job summary

Senderra RX Pharmacy is seeking a Director of Quality Management to lead the organization’s quality strategy and QA ownership. The person will oversee SOPs, training, audits, and KPI dashboards while partnering with operations, IT and sales to embed quality into new initiatives.

The role requires a bachelor's degree in a related field and a pharmacist license in TX/NC/MI is preferred. Strong leadership, strategic thinking, and regulatory knowledge are essential for success.

Qualifications

• Bachelor's degree in Business or Healthcare Administration preferred.
• Pharmacist license in TX, NC or MI preferred.
• Strong strategic thinking and leadership across multiple teams.
• Experience building, documenting, and maintaining SOPs and training materials.

Responsibilities

• Owns FFS quality management and ensures compliant program administration.
• Establishes audit checkpoints, KPIs, and dashboards for quality.
• Leads root cause analysis and CAPA processes for issues.
• Directs SOP lifecycle and maintains a formal approval workflow.
• Guides cross-department quality controls in new initiatives.
• Reports quality performance to senior leadership and executives.
• Mentors QA teams, Key Accounts, and SWAT leadership.

Skills

Strategic thinking

Quality mgmt systems

Program management

Leadership

Analytical skills

SOPs & training materials

Regulatory knowledge

Education

Bachelor's degree in Business/Healthcare Admin

Pharmacist License (TX/NC/MI) preferred

Tools

Microsoft Office

Quality reporting tools

Job description

Senderra RX Pharmacy is seeking a Director of Quality Management to lead the organization’s quality strategy and QA ownership. The person will oversee SOPs, training, audits, and KPI dashboards while partnering with operations, IT and sales to embed quality into new initiatives.

The role requires a bachelor's degree in a related field and a pharmacist license in TX/NC/MI is preferred. Strong leadership, strategic thinking, and regulatory knowledge are essential for success.