Pharmacy Production Clerk Rep. - Express Scripts - Onsite

Cigna; Tempe (AZ); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Cigna is seeking a Pharmacy Production Clerk Rep. to own tasks within the production cell and support the team in achieving productivity and quality goals.

The role offers potential growth into supervisory responsibilities within Evernorth Health Services, a division of The Cigna Group. Responsibilities include workload distribution, overseeing packing, operating production equipment, and serving as a primary resource for clerk questions, with focus on accuracy, safety, and continuous

Qualifications

• 1+ years' experience in shipping and workflow distribution in a pharmacy related environment preferred.
• Ability to lift, push, pull up to 40 lbs.
• Willingness to work a flexible schedule/OT and accommodate heavy volumes.
• Effective communication skills are essential.

Responsibilities

• Distribute workload across clerks to optimize production.
• Oversee packing to ensure timely and accurate completion.
• Operate production equipment (labels, printers, loading bottles, restocking).
• Escalate equipment malfunctions as needed.
• Serve as first-line resource for clerk questions in coordination with a supervisor.
• Promote a positive work environment and high morale.
• Identify issues affecting performance and document for improvements.
• Assist in implementing policies and SOPs for clerks and training.
• Assist in training new hires and upskilling the team.

Skills

Shipping workflow

Leadership exposure

Communication

Independence

Detail oriented

Tools

Outlook

Word

Excel

Job description

Shift: Monday - Thursday 2:30 PM - 1:00 AM.

As a Pharmacy Production Clerk Rep. you will be responsible for owning the activities and needs within your cell or area of our production environment. This is a great opportunity to take on new responsibilities and learn the first level of a management career path as well as helping your team be successful.

What you'll do:

• Ensure appropriate distribution of workload and workflow for clerks
• Oversee packing work and ensure it is completed timely and accurately
• Accurately and responsibly operate production equipment to include but not limited to changing labels, cleaning printers, loading bottles, monitoring production equipment, and restocking materials
• Escalate equipment malfunctions as needed
• Serve as the first line resource for questions/issues for clerks in coordination with supervisor
• Promote a positive work environment for team that supports high employee morale and job satisfaction
• Identify and document issues impacting performance and productivity of Clerks, escalated as needed, and provide input for improvement
• Assist lead and supervisor in ensuring that established policies and standard operating procedures are being followed and that individual and team goals for productivity and quality are met/exceeded
• Assist in the development and documentation of policies and procedures for Clerks, including specific training materials and ensuring these documents are current and accurate
• Assist in training new hires and up-training current team members including 1:1's and group sessions regarding procedures, efficiencies, and accuracy

What you'll need:

• 1+ years' experience in shipping and workflow distribution in a pharmacy related environment preferred
• Leadership exposure preferred
• Ability to work independently, be self-directed
• Effective communication skills
• Basic computer skills required - Outlook, Word, Excel
• Detail and quality oriented
• Ability to lift, push, pull (up to apx. 40 lbs.)
• Willingness to work a flexible schedule/OT/and accommodate heavy work volumes
• Ability to stand for extended periods of time

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [e-mail] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.