Pharmacy Operations Support

BrightSpring Health Services; Milwaukee (WI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k)

Company Paid Time Off

Tuition discounts & reimbursement

DailyPay

Referral bonuses

Wellness programs

Job summary

PharMerica in Milwaukee, WI is seeking a full-time Pharmacy Operations Support to join a non-retail, closed-door team serving long-term care and senior living clients.

You will provide administrative, payroll, scheduling, and record-keeping support, work with leadership on productivity reporting, and help coordinate workflow and delivery launches. A Wisconsin Pharmacy Technician License is a plus, with comprehensive benefits and growth opportunities.

Qualifications

• Proficiency with Windows-based software and standard productivity tools.
• Experience in pharmacy operations or administrative support preferred.
• Pharmacy Technician License is desired but not required.

Responsibilities

• Administrative support for pharmacy management and operations.
• Payroll and scheduling assistance including timekeeping and attendance.
• Maintain personnel records in compliance with policy.
• Prepare and distribute productivity and performance reports.
• Monitor workflow and coordinate staff with supervisor guidance.
• Track orders, resolve discrepancies, ensure timely delivery.
• Provide backup coverage in related roles as needed.
• Respond to audits and maintain prescription records.
• Support special projects and initiatives in the pharmacy.

Skills

Windows proficiency

Administrative support

Payroll & scheduling

Documentation & records

Education

High School diploma or equivalent

Job description

Our Company

PharMerica

Overview

PharMerica is hiring afull-time Pharmacy Operations Support in Milwaukee, WI!

Join our closed-door pharmacy team where you'll work in a non-retail environment, dedicated to meeting the pharmaceutical needs of long-term care and senior living clients. If you're passionate about delivering exceptional service and high-quality care, we want to hear from you.

Schedule:

Monday- Friday 10am-630pm

Rotating weekends

Requirements:Wisconsin Pharmacy Technician License

How YOU will benefit:

• Supportive team with room to work independently

• Ongoing training and career growth

• Advancement opportunities in a growing company

• Referral bonuses

Benefits and perks for You!

• Medical, Dental, Vision insurance

• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)

• Tuition discounts & reimbursement

• 401(k)

• Company Paid Time Off*

• Shift Differential

• DailyPay

• Pet Insurance

• Employee wellness and discount programs

*Benefits may vary by employment status

Responsibilities

As a Pharmacy Operations Support you will:

• Administrative support for pharmacy management: Performs a wide range of general administrative duties to ensure smooth daily operations.
• Payroll and scheduling assistance: Supports payroll-related tasks, including timekeeping, scheduling, and attendance tracking.
• Personnel file maintenance: Sets up, organizes, and maintains employee personnel records in alignment with company policies and compliance standards.
• Productivity reporting support: Assists pharmacy leadership by preparing, reviewing, and distributing productivity and performance reports.
• Workflow monitoring and staff coordination: Collaborates with the Pharmacist and Pharmacy Tech Supervisor to monitor workflow, reassign technicians and support staff, and ensure timely delivery launches.
• Order tracking and issue resolution: Monitors incomplete orders, researches discrepancies, and ensures timely completion and delivery.
• Operational coverage as needed: Provides backup support in roles such as Pharmacy Technician, Data Entry, or Distribution Coordinator when required.
• Audit response and documentation: Responds to audit requests, gathers required documentation, and verifies prescription accuracy against manifests.
• Record maintenance and compliance: Works with management to maintain, organize, and store prescription records in compliance with regulatory and company standards.
• Special project support: Assists with various projects and initiatives as assigned by pharmacy leadership.

Qualifications

Qualifications:

Education / Learning Experience

• High School Diploma or equivalent (This establishes the baseline educational requirement.)

Work Experience

• Prior related experience (Experience in pharmacy operations, administrative support, or a similar environment is typically applicable.)

Skills / Knowledge

• Proficiency with Windows-based software programs (Includes navigating common applications, basic troubleshooting, and using productivity tools.)

Licenses / Certifications

• Desired: Pharmacy Technician License

*Position will be posted for a minimum of 7 business day

About our Line of Business

PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.