Pharmacy Operations Manager - Long-Term Care

PharMerica; Great Falls (MT); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Health Savings & Flexible Spending

Tuition discounts & reimbursement

401(k)

Company Paid Time Off

Shift Differential

DailyPay

Pet Insurance

Employee wellness and discount program

Benefits may vary by employment status

Job summary

PharMerica is seeking a Pharmacy Operations Manager for our non-retail team in Great Falls, MT. This full-time role focuses on serving long-term care and senior living clients, delivering high-quality pharmacy services.

You will work with the Pharmacy Director to improve workflows, ensure regulatory compliance, and support staff while maintaining strong communication with facility teams to resolve issues promptly.

Qualifications

• High school diploma required.
• Minimum of 5 years of experience.
• License/Certification as required by state.
• Pharmacy experience, preferably long-term care.
• High attention to detail and accuracy.
• Goal oriented and self motivating.
• Proven team player with a collaborative mindset.
• Excellent customer service orientation.
• Effective written and verbal communication skills.
• Position will be posted for a minimum of 7 business days.

Responsibilities

• Collaborate with the Pharmacy Director to implement workflow improvements and productivity measures that support performance targets and customer satisfaction.
• Assist in executing company initiatives, core operational processes, and quality improvement programs to enhance service delivery and outcomes.
• Ensure full compliance with federal, state, and local pharmacy regulations, as well as adherence to the Corporate Compliance Program.
• Support the Pharmacy Director in managing personnel matters, including staffing, performance, and training needs.
• Partner with Client Services and Sales teams to maintain effective communication with facility staff and resolve customer issues efficiently.
• Oversee operational quality initiatives and cost containment strategies, including pre-packaging, front-end processing, and cycle-fill systems in both dispensing and procurement.
• Monitor purchasing and inventory levels to meet performance goals, focusing on inventory turnover, use of preferred products and generics, therapeutic interchange, and controlled substance oversight.
• Perform other duties and responsibilities as assigned to support the pharmacy’s mission and operational goals.

Skills

Customer service

Communication skills

Team player

Detail oriented

Self-motivated

Goal oriented

Education

High school diploma

License/Certification as required by state

Job description

PharMerica is seeking a Pharmacy Operations Manager for our non-retail team in Great Falls, MT. This full-time role focuses on serving long-term care and senior living clients, delivering high-quality pharmacy services.

You will work with the Pharmacy Director to improve workflows, ensure regulatory compliance, and support staff while maintaining strong communication with facility teams to resolve issues promptly.