Pharmacy Operations Manager (57711)

United Digestive; Marietta (GA); On-site; USD 95,000 - 120,000; Full time

Job summary

A leading company in healthcare is seeking a Pharmacy Operations Manager to oversee pharmacy operations, ensure compliance with regulations, and manage staff. The role requires a PharmD or BS in Pharmacy, with significant experience in pharmacy operations. This position emphasizes high customer service standards and effective communication with patients and healthcare providers.

Qualifications

• Minimum of 3 years of Pharmacy experience or 1-2 years of Specialty Pharmacy experience preferred.
• Valid pharmacy licensure in the State of Georgia required.

Responsibilities

• Responsible for compliance, operations, and financial performance of the UD Pharmacy.
• Manages dispensing, clinical review, patient care, and provider communication.
• Completes patient records and documents interactions with patients and prescribers.

Skills

Customer Service

Communication

Problem Resolution

Time Management

Education

PharmD degree

Bachelor of Science Degree in Pharmacy

Job description

Job Details

Job Location: Kennestone - Marietta, GA

Position Type: Full Time

Education Level: 4 Year Degree

Salary Range: Undisclosed

Travel Percentage: As needed for business requirements.

Job Category: Ancillary Services

Description

GENERAL SUMMARY OF DUTIES: United Digestive’s Pharmacy Operations Manager assists the Director of Ancillary Services to facilitate smooth and efficient pharmacy operations. (S)he interprets physicians' prescriptions and dispenses medications, including high dollar specialty medications within regulatory, accreditation, and policy guidelines.

REPORTS TO: Director of Ancillary Services

RESPONSIBILITIES:
Duties may include but are not limited to:

• Responsible for compliance, operations, and financial performance of the UD Pharmacy
  • Will be designated as the Pharmacist in Charge for the facility
  • Adheres to all pharmacy, state and federal laws and regulations
• Manages dispensing, clinical review, patient care, and provider communication
• Meticulously manages drug therapies to identify, prevent and resolve medication-related problems (e.g. Counsels patients and/or medical staff and handles problem resolution)
• Completes patient records, initial assessments, medication profiles, initial fill notes and continuing progress notes
• Documents any and all interactions with patients and prescribers in the appropriate systems in compliance with protocol
• Participates in the coordination of care to meet patient outcomes and goals including, initial referral, medication review and selection, assessment of medication delivery system, patient care plans, compliance programs, and discharge of patients from services
• Manages, coaches and trains technician staff
• Reviews the work of technical staff
• Performs On-Call activities as required
• Applies practical knowledge of job area typically obtained through advanced education, specialty pharmacy certification, or work experience
• Performs all other duties as assigned

REQUIRED EDUCATION, SKILLS & EXPERIENCE:
PharmD degree or Bachelor of Science Degree in Pharmacy; minimum of 3 years of Pharmacy experience or 1-2 years of Specialty Pharmacy experience is preferred. Management experience preferred. Valid pharmacy licensure in the State of Georgia required.

ADDITIONAL SKILLS AND EXPERIENCE:
Pharmacy Operations Manager must be able to:

• Provide a high level of customer service at all times
• Plan, prioritize, and complete multiple tasks as delegated
• Work independently with general supervision
• Work under pressure; assess, respond to, and communicate issues in a timely manner
• Maintain composure and set a professional example for coworkers
• Communicate clearly with patients, clients, and coworkers through the telephone, email, and in-person
• Build positive working relationships with Administrative Team, Office Managers, Ancillary Staff, Office Staff, and Providers
• Interpret and apply appropriate policies and procedures
• Be reliable, punctual, and able to work independently
• Maintain the strictest confidentiality

PHYSICAL/MENTAL/ENVIRONMENTAL DEMANDS
Requires sitting and standing associated with a normal office environment. Onsite presence at pharmacy is required. This is not a remote or hybrid position.

DRUG FREE WORKPLACE
United Digestive, LLC is a drug free workplace. All offers of employment are contingent upon passing a pre-employment drug screening.

EQUAL OPPORTUNITY EMPLOYER
United Digestive is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status.

Qualifications