Pharmacy Operations Manager

100 LCMC Health; Metairie (LA); On-site; USD 100,000 - 130,000; Full time

Job summary

100 LCMC Health is seeking a Manager of Pharmacy Operations in Metairie, Louisiana. This role is essential for improving patient safety and operational efficiencies by supervising daily pharmacy workflows and ensuring compliance with regulations.

The ideal candidate will have substantial experience as a pharmacist in an acute care setting and a Doctorate Degree in Pharmacy. The position focuses on staff oversight, quality control, and operational management, making it crucial for maintaining high standards within the pharmacy department.

Qualifications

• 5 years of experience as a pharmacist in an acute care hospital.
• 3 years of experience in a supervisory/lead role.
• Licensed pharmacist in Louisiana.

Responsibilities

• Develops, plans, and implements department initiatives.
• Supervises the daily workflow within the pharmacy.
• Ensures compliance with state and federal laws.

Skills

Staff supervision

Regulatory compliance

Quality assurance/improvement

Operational efficiencies

Education

Doctorate Degree in Pharmacy

Job description

Overview

Your job is more than a job. The Manager of Pharmacy Operations develops, plans, and implements department initiatives and services to improve patient safety and operational efficiencies. Supervises and directs the daily workflow within the department. Responsible for operations including technology and automation, staff supervision and training, medication preparation, inventory management, quality assurance/improvement, regulatory compliance, etc. Assists in managing the pharmacy in the absence of the Director of Pharmacy.

General Duties

Assists the leader(s) in planning, coordinating, and troubleshooting activities designed to improve the department's operations. Ensures compliance with state and federal laws, policies and regulations, and JCAHO standards. Develops new procedures and processes to promote growth, teamwork, and efficiency within the pharmacy department. Fosters relationships with ancillary departments to enhance pharmacy care. Optimizes Automated Dispensing Cabinet (ADC) policies, procedures, and operations. Assists the appropriate stakeholders with maintaining the pharmacy drug formulary and department initiatives. Responds to immediate concerns from hospital administration in the absence of the leader. Maintains the cleanliness of the department. Ensures that all cleaning logs, checklists and inspections are completed per policy and procedure.

Quality and Performance Improvement

Investigates incident reports (medication errors), analyzes data for trends, and reports findings to P&T. Develops and implements process improvements (both internally and externally) based on incident report findings. Ensures compliance with National Patient Safety Goals and Joint Commission standards related to medication management. Oversees the narcotic and non-control discrepancy review processes, anesthesia audits, ADC overrides, and electronic diversion monitoring reports. Ensures implementation of new procedures and processes for the pharmacy staff.

Supervision and Staffing of Department Personnel

Supervises the scheduling, evaluation, and daily activities of the pharmacy personnel. Responsible for conducting performance evaluations. Ensures adequate staffing with the assistance of the other team members, maintaining a workload balance within the pharmacy department. Assists the leaders in FTE budgeting and maintaining adequate pharmacy personnel. Conducts and provides ongoing professional staff development via meetings and in-services.

People

Interviews and selects qualified candidates along with the leaders to ensure appropriate staffing levels. Communicates direction and processes to department staff and mediates disputes when necessary.

Information Systems

Oversees and supervises the daily operations of the ADCs along with the pharmacy information system team. Works closely with and provides support to the automation team.

Work Shift

Days (United States of America)

Experience Qualifications

• 5 years of experience as a pharmacist in an acute care hospital
• 3 years of experience in a supervisory/lead role

Education Qualifications

• Doctorate Degree in Pharmacy

Licenses and Certifications

• Pharmacist – Louisiana Board of Pharmacy

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.