Pharmacy Operations Manager

Quality Food Center; Lacey (WA); On-site; USD 110,000 - 140,000; Full time

Job summary

Quality Food Center in Lacey, WA is seeking a licensed pharmacist to lead our retail pharmacy team. You will perform all staff pharmacist duties, ensure regulatory compliance, and provide exceptional patient care.

You will manage budgets, inventory, and staffing to optimize service and profitability while mentoring team members and promoting clinical services within company guidelines.

Qualifications

• Bachelor's or Pharm.D. from an accredited U.S. School of Pharmacy.
• 2+ years related retail pharmacy experience.
• Minimum 21 years of age.
• License must be in good standing.
• Proven leadership skills.
• Ability to read and interpret prescriptions and documents.
• Ability to write routine reports and correspondence.
• Commitment to providing excellent customer service.
• Ability to preserve confidentiality of information.
• Willingness to continue education as necessary
• Participation in clinical programs following company training

Responsibilities

• Perform all functions of a staff pharmacist and act as a role model for the pharmacy team; appropriately handle customer complaints and direct workflow to reduce customer wait times
• Develop, implement, supervise, and promote the sales plan and other sales initiatives as developed by the division pharmacy department
• Perform all the duties required and expected of a registered pharmacist in the state of employment and responsible for following all legal and company requirements
• Direct the pharmacy team to achieve warehouse utilization goals, avoid unnecessary overstock, reduce the number of fill on-arrival prescriptions, and ensure that all staff members are trained, aware of and follow proper ordering and inventory record keeping procedures
• Comply with all corporate mandated controlled substance operating procedures
• Monitor third-party or insurance profitability; handle third-party problems, rejections, and audits in a timely fashion
• Schedule all pharmacy staff members in a manner to help control or avoid unnecessary labor costs
• Maintain all pharmacy records required by state and federal laws and company policies
• Direct pharmacy to meet budgeted labor, volume, inventory and sales goals
• Perform effective detailing visiting local physicians and other community targets
• Promote, implement, and participate in public health initiatives and disease state management services
• Travel independently as needed to support business needs
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide direct feedback to direct reports
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Leadership skills

Customer service

Communication

Confidentiality

Problem solving

Team coaching

Education

Doctor of Pharmacy (Pharm.D.)

Bachelor's Degree in Pharmacy

Equivalent combination of education and experience in business management

Job description

Quality Food Center in Lacey, WA is seeking a licensed pharmacist to lead our retail pharmacy team. You will perform all staff pharmacist duties, ensure regulatory compliance, and provide exceptional patient care.

You will manage budgets, inventory, and staffing to optimize service and profitability while mentoring team members and promoting clinical services within company guidelines.