Pharmacy Operations Manager

Heart Hospital of Austin; Austin (TX); On-site; USD 150,000 - 210,000; Full time

Job summary

Heart Hospital of Austin is seeking a Pharmacy Operations Manager to lead the pharmacy team and support the Director of Pharmacy with daily operations. The role focuses on policy implementation, workflow optimization, and ensuring safe medication practices across the department.

You will oversee staff development, regulatory compliance including Joint Commission standards, and budgeting while coordinating with purchasing on drug use and inventory.

Qualifications

• Leadership experience in a hospital setting or equivalent leadership roles.
• Completion of ASHP-accredited residency or equivalent.
• Specialty certification (BCPS/BCSCP/BCCCP) or advanced admin/business degree.
• Active pharmacist license required upon hire.
• ACPE-certified sterile products certification required upon hire.

Responsibilities

• Oversee daily operations and workflow of the pharmacy department.
• Manage compliance with Joint Commission, NPSG, USP 797 and other regulatory standards.
• Assist budgeting and cost containment initiatives for medication use and operations.
• Supervise staff recruitment, onboarding, training, and ongoing development.
• Coordinate with Pharmacy Buyer on drug use, inventory, and billing activities.

Skills

Leadership experience

ASHP residency

Specialty certification

Administrative/business degree

Pharmacist license

Education

Bachelor's or Master of Pharmacy

Current pharmacist's license

Sterile Products certification

Job description

Introduction

Want to join a team of daring managers who care without reservations or limits? Our Heart Hospital of Austin team is looking for a Pharmacy Operations Manager. HCA Healthcare is an advanced healthcare network that has committed up to $300 million to our incredible team members over the course of three years.

Benefits

Heart Hospital of Austin, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long‑term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long‑and short‑term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee‑only coverage to full‑time and part‑time colleagues based on income.

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

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Job Summary And Qualifications

The Pharmacy Operations Manager provides managerial support to the Director of Pharmacy and other Pharmacy Department Leadership through day to day departmental leadership and coordination of pharmacy workflow. The Pharmacy Operations Manager will coordinate and supervise the daily activities of Pharmacy staff delegating assignments as necessary in accordance with established policies and procedures and to maintain department productivity. This position is responsible for helping to create a patient and customer focused department in support of the delivery of exceptional patient care. The Pharmacy Operations Manager will also be responsible for attracting and developing a team of highly capable, committed supervisors and staff through recruiting and interviewing candidates that have a passion for patient and customer centered care.

• You will manage and supervise Pharmacy operations including responsibility for formulating and implementing institutional policy and practice at the department level, and overseeing day to day operations and workflow of the pharmacy department
• You will oversee the Medication Diversion protocols and policies; including overseeing Quality Auditor in controlled substance audits and required follow up.
• You will assist in the planning, development, organization, operation, and evaluation of pharmacy services; assess and change pharmacy operations in coordination with the pharmacy management team
• You will assure pharmacy staff development, new employee orientation, and ongoing training in the pharmacy in coordination with other pharmacy managers
• You will help assure that policies and procedures are updated and followed in coordination with the pharmacy management team
• You will assure compliance with pharmacy laws and provide staff guidance when appropriate in regards to regulatory agencies including The Joint Commission standards, National Patient Safety Goals, and USP 797, and participate in quality assurance activities to evaluate and maintain safe medication practices
• You will assist with budget preparation and ongoing cost containment initiatives for medication use and operations; provides other management reports as required
• You will coordinate with the Pharmacy Buyer on operational activities related to drug use, control, inventory and billing

What qualifications you will need

• Bachelors Degree in Pharmacy, or Master's Degree in Pharmacy Completion of 2 hours ACPE approved pharmacy continuing education biannually.
• Prefer at least one of the following: 2 years hospital pharmacy or leadership experience / Completion of ASHP-accredited pharmacy residency / Specialty certification (e.g. BCSCP, BCPS, BCCCP) or advanced administrative/business degree (e.g. MS, MBA, MHA)
• Knowledgeable and proficient in the legal responsibilities of the pharmacist to the facility and all state and federal laws and regulations governing pharmacy services
• Knowledge of pathophysiology, interpretation of diagnostic criteria, pharmacokinetics and pharmacotherapeutics as well as the use and application of new medications and technology
• Current pharmacist's license issued by the State Board of Pharmacy required upon hire
• Sterile Products certification by ACPE accredited program required upon hire

Heart Hospital of Austin, a proud member of St. David's HealthCare, stands as a leading 72-bed facility renowned for its exceptional performance in cardiovascular care. Specializing in the diagnosis and treatment of cardiovascular disease, the hospital provides a comprehensive 24‑hour emergency department to address urgent health needs. With innovative programs like the Executive Wellness Program and the Advanced Heart Failure Program, including cutting‑edge therapies such as extracorporeal membrane oxygenation (ECMO) and the left ventricular assist device (LVAD), patients receive world‑class treatment. Boasting six operating rooms—three of which are hybrid—alongside three catheterization labs and expert electrophysiology services, Heart Hospital of Austin is equipped to handle complex cardiovascular cases effectively. With an impressive track record as a 12‑year recipient of Merative's (formerly PINC AI) 50 Top Cardiovascular Hospitals award and recognition from Healthgrades as Texas's No. 1 cardiac program for six consecutive years, the hospital is a beacon of excellence. Additionally, it hosts one of the largest non‑academic cardiovascular research programs globally, solidifying its commitment to advancing heart health for patients everywhere.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

“Good people beget good people.” – Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

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We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.