Pharmacy Operations Leader — Tech Training & CX

Walgreens; Alliance (OH); On-site; USD 31,000 - 43,000; Full time

Job summary

Walgreens in Alliance, Ohio is seeking a full-time certified pharmacy technician to support non-clinical pharmacy operations under the supervision of a pharmacist. You will help with patient registration, prescription processing, and inventory tasks to maintain an efficient workflow and positive patient experience.

The role emphasizes training and coaching pharmacy technicians, scheduling, and leadership in daily operations, while ensuring compliance with company policies, laws, and ethical

Qualifications

• Must have High School Diploma, GED, or equivalent.
• PTCB certification is required (except in Puerto Rico).
• At least 1 year of work experience as a pharmacy technician in a retail or hospital setting.
• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.

Responsibilities

• Perform day-to-day non-clinical pharmacy operations under supervision.
• Operate pharmacy systems to obtain patient and drug information and process prescriptions.
• Lead training, coaching, and performance management of pharmacy technicians.
• Manage scheduling and development of technician staff.

Skills

English fluency

Customer service

Education

High School Diploma, GED, or equivalent

PTCB certification

Job description

Walgreens in Alliance, Ohio is seeking a full-time certified pharmacy technician to support non-clinical pharmacy operations under the supervision of a pharmacist. You will help with patient registration, prescription processing, and inventory tasks to maintain an efficient workflow and positive patient experience.

The role emphasizes training and coaching pharmacy technicians, scheduling, and leadership in daily operations, while ensuring compliance with company policies, laws, and ethical