Pharmacy Operations Leader - Team & Patient Experience

MaziCTools; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

Walgreens is seeking a Pharmacy Operations Manager to lead day-to-day non-clinical operations and oversee patient-focused services. The role supports the pharmacist, technicians, and cashiers, ensuring efficient workflows and a positive customer experience.

The position requires a year of pharmacy technician experience, PTCB/ExCPT certification, and a flexible schedule including evenings and weekends. It emphasizes training, performance management, and regulatory adherence within Walgreens

Qualifications

• One year of work experience as a pharmacy technician in retail or hospital setting.
• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule including evenings and weekends.

Responsibilities

• Oversee day-to-day non-clinical pharmacy operations and administrative activities.
• Supervise pharmacy technicians and cashiers within policy and regulatory guidelines.
• Lead training, coaching, and performance management of pharmacy technicians.
• Assist pharmacist in patient care activities including registration, data entry, and preparation of medications.
• Ensure compliance with laws, regulations and company policies; manage inventory and records.

Skills

Pharmacy operations

Leadership

Customer service

Regulatory compliance

Training

Education

High School Diploma or GED

PTCB or ExCPT certification

Job description

Walgreens is seeking a Pharmacy Operations Manager to lead day-to-day non-clinical operations and oversee patient-focused services. The role supports the pharmacist, technicians, and cashiers, ensuring efficient workflows and a positive customer experience.

The position requires a year of pharmacy technician experience, PTCB/ExCPT certification, and a flexible schedule including evenings and weekends. It emphasizes training, performance management, and regulatory adherence within Walgreens