Pharmacy Operations Leader: Team & Patient Experience

Walgreens; Rosenberg (TX); On-site; USD 30,996 - 42,705; Full time

Benefits offered by this job

Health benefits

Flexible schedule

Employee discounts

Job summary

Walgreens in Rosenberg, Texas is looking for a Pharmacy Technician to perform non-clinical pharmacy operations and ensure a positive patient experience. You'll be responsible for managing pharmacy workflow, supervising staff, and engaging with customers to resolve complaints while maintaining operational excellence.

The ideal candidate has a high school diploma and certification from PTCB or ExCPT, along with experience in a pharmacy setting. Strong leadership skills and a commitment to customer service are essential.

Qualifications

• One year of work experience as a pharmacy technician in a retail or hospital setting.
• Must be fluent in reading, writing, and speaking English.
• Willingness to obtain immunization certification within 90 days of hire.

Responsibilities

• Engage customers and resolve complaints to enhance their experience.
• Assist pharmacist in delivering patient care and managing pharmacy workflow.
• Lead performance management and training for pharmacy technicians.

Skills

Pharmacy operations

Customer service

Leadership

Communication

Problem-solving

Education

High School Diploma or GED

PTCB or ExCPT certification

Job description

Walgreens in Rosenberg, Texas is looking for a Pharmacy Technician to perform non-clinical pharmacy operations and ensure a positive patient experience. You'll be responsible for managing pharmacy workflow, supervising staff, and engaging with customers to resolve complaints while maintaining operational excellence.

The ideal candidate has a high school diploma and certification from PTCB or ExCPT, along with experience in a pharmacy setting. Strong leadership skills and a commitment to customer service are essential.