Pharmacy Operations Leader - Mail-Order & Tech Team

JobRx, Inc.; Gilbert (AZ); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary & equity

Unlimited PTO, company holidays & 4

Health benefits including medical, +d

Employee Stock Purchase Program (ESPP)

Employee discounts on hims & hers

401k with employer matching

Offsite team retreats

Job summary

Hims & Hers seeks a Pharmacy Operations Manager to lead the pharmacy team and oversee pharmacist tech workflows in a mail-order setting at our Gilbert, AZ site.

You will hire, schedule and mentor staff, ensuring adherence to state and federal regulations, while driving scalable and efficient processes within the digital pharmacy environment. This role requires a PharmD or Pharmacy license and 5–7 years of supervisory experience.

Qualifications

• Bachelor's Degree in Pharmacy (PharmD preferred) Required
• 5-7 years in a pharmacy supervisory role with experience managing licensed and registered pharmacy technicians Required
• Effective knowledge of state and federal pharmacy laws, rules and regulations related to the practice of pharmacy
• Ability to work flexible shift times
• Proficiency in English, verbal and written
• Proficiency in Windows based computer systems
• Ability to deliver and receive feedback and information effectively to individuals and groups
• Willingness to work in a team environment and promote company culture
• Ability to stand for long periods of time
• Ability to lift over 30lbs safely and independently
• Mail Service/Mail Order Pharmacy Experience
• PharmD - Licensed Pharmacist Active Pharmacist License in pharmacy's home state, or willing to get licensed there Upon Hire Required

Responsibilities

• Oversee all pharmacist tech workflow and operations within the front-end pharmacy
• Lead one-on-ones and pharmacy team huddles with pharmacist techs to promote and achieve high levels of performance
• Practice all state and federal pharmacy regulations for the ordering, handling, and management of prescriptions and/or prescription drug products
• Oversee, support and develop your leads and pharmacist techs within initiatives designed to drive scalability and efficiency within the pharmacy from both a systems and workflow perspective
• Execute high level company and pharmacy strategies
• Analyze data in key areas related to performance, safety, error tracking and trend data
• Coordinate new process development and their implementation plan
• Collaborate on the development and review of standard operating procedures
• Work closely with General Manager and Ops leaders to ensure the pharmacists and tech team work in lock-step with each other and the needs of the business
• Follow all state and pharmacy regulations and rules as designated by the State of Pharmacy and the Food and Drug Administration (FDA)
• Maintain and promote all security and privacy rules regarding the use and handling of protected health information (PHI) in compliance with federal and state HIPAA regulations
• Update and maintain patient profile records as necessary according to state pharmacy regulations
• Promote and maintain a clean and sanitary work environment as mandated by the FDA's rules and regulations
• Provide a world class pharmacy experience for every one of our patients
• Contact and engage with potential candidates
• Perform regular pharmacist and pharmacist tech duties such as drug utilization reviews, medication label checks, patient counseling, drug information review as needed
• Lead employer-directed pharmacy technician education programs
• Serve as a member on the pharmacy quality team
• As part of this role you are expected to be or get licensed in multiple key states as required by the business

Skills

Pharmacy supervision

Pharmacy technicians management

Pharmacy law knowledge

Flexible shift times

English proficiency

Windows OS

Team collaboration

Physical stamina

Mail order pharmacy

Education

Bachelor's Degree in Pharmacy (PharmD preferred)

Tools

Windows OS

Job description

Hims & Hers seeks a Pharmacy Operations Manager to lead the pharmacy team and oversee pharmacist tech workflows in a mail-order setting at our Gilbert, AZ site.

You will hire, schedule and mentor staff, ensuring adherence to state and federal regulations, while driving scalable and efficient processes within the digital pharmacy environment. This role requires a PharmD or Pharmacy license and 5–7 years of supervisory experience.