Pharmacy Operations Lead — People & Process

Walgreens; Atlanta (GA); On-site; USD 30,000 - 43,000; Full time

Job summary

Walgreens in the United States is seeking a full-time certified pharmacy technician to support day-to-day non-clinical operations under pharmacist supervision, ensuring efficient workflow and a positive patient experience.

Responsibilities include processing prescriptions, managing patient registration, assisting with vaccines and health services where allowed, and leading technician training and performance management to uphold standards.

Qualifications

• PTCB certification required (except in Puerto Rico).
• One year of experience as a pharmacy technician in retail or hospital setting.
• Fluent in reading, writing, and speaking English.
• Willingness to work evenings and weekends.
• Must adhere to company policies and regulatory standards.

Responsibilities

• Perform day-to-day non-clinical pharmacy operations and administrative tasks.
• Assist pharmacist with prescription processing and patient registration.
• Lead training, coaching, and performance management of technicians.
• Engage customers to ensure a positive patient experience.
• Maintain inventory and ensure compliance with policies and safety standards.

Skills

Customer service

Team leadership

Communication

English fluency

Training & coaching

Education

High School Diploma or GED

PTCB certification

Tools

Walgreens Online Verification System

Job description

Walgreens in the United States is seeking a full-time certified pharmacy technician to support day-to-day non-clinical operations under pharmacist supervision, ensuring efficient workflow and a positive patient experience.

Responsibilities include processing prescriptions, managing patient registration, assisting with vaccines and health services where allowed, and leading technician training and performance management to uphold standards.