Pharmacy Operations Lead: Patient Experience & Team Growth

Walgreens; Logan (WV); On-site; USD 32,000 - 43,000; Full time

Job summary

Walgreens in Logan, West Virginia is seeking a full-time certified pharmacy technician to support non-clinical pharmacy operations, ensure efficient workflow, and deliver a positive patient experience under the supervision of a pharmacist.

You will assist with prescription data entry, medication preparation, vaccine administration where allowed, and participate in inventory management, reporting, and quality programs.

Qualifications

• Certified pharmacy technician with state licensure.
• Experience supervising technicians and staff.
• Proactive in training and performance management.
• Knowledge of Good Faith Dispensing and regulatory compliance.

Responsibilities

• Lead non-clinical pharmacy operations to ensure efficient workflow.
• Supervise and develop pharmacy technicians and cashiers.
• Assist pharmacist with patient registrations, data entry, and medication preparation.
• Respond to customer inquiries and resolve issues to improve experience.
• Coordinate inventory management and annual stock preparation.

Skills

People management

Training & coaching

Customer service

Non-clinical pharmacy operations

Education

Certified Pharmacy Technician

PTCB certification

Tools

Pharmacy software systems

Insurance claim processing

Job description

Walgreens in Logan, West Virginia is seeking a full-time certified pharmacy technician to support non-clinical pharmacy operations, ensure efficient workflow, and deliver a positive patient experience under the supervision of a pharmacist.

You will assist with prescription data entry, medication preparation, vaccine administration where allowed, and participate in inventory management, reporting, and quality programs.