Pharmacy Operations Lead - Patient Experience & Team Growth

Walgreens; Dallas (TX); On-site; USD 30,996 - 42,705; Full time

Job summary

A major pharmacy chain is seeking a Pharmacy Operations Manager in Dallas, Texas. The successful candidate will oversee day-to-day non-clinical pharmacy operations, manage pharmacy technicians, ensure a positive patient experience, and comply with all relevant regulations. The role requires relevant certification and experience, along with strong communication and customer service skills. Competitive salary range from $22.50 to $31.00 per hour, depending on experience.

Qualifications

• At least one year of pharmacy technician experience in retail or hospital settings.
• Fluency in reading, writing, and speaking English.
• Willingness to obtain active immunization certification within 90 days.

Responsibilities

• Oversee day-to-day non-clinical pharmacy operations and ensure a positive patient experience.
• Engage customers and resolve complaints.
• Manage pharmacy workflow and coordinate daily schedule.
• Lead performance management of pharmacy technicians.
• Maintain required certifications and continuous professional development.

Skills

People management skills

Customer service skills

Communication skills

Flexibility in schedule

Education

High School Diploma or equivalent

PTCB or ExCPT certification

Job description

A major pharmacy chain is seeking a Pharmacy Operations Manager in Dallas, Texas. The successful candidate will oversee day-to-day non-clinical pharmacy operations, manage pharmacy technicians, ensure a positive patient experience, and comply with all relevant regulations. The role requires relevant certification and experience, along with strong communication and customer service skills. Competitive salary range from $22.50 to $31.00 per hour, depending on experience.