Pharmacy Operations Lead: Customer Experience & Compliance

Walgreens; Toledo (OH); On-site; USD 30,996 - 42,705; Full time

Benefits offered by this job

Health benefits

Employee discounts

Professional development opportunities

Job summary

A national pharmacy chain is seeking a certified pharmacy technician to manage daily operations and lead a team in providing exceptional customer service. Responsibilities include overseeing pharmacy workflow, assisting pharmacists, and ensuring compliance with regulations. The ideal candidate has a high school diploma, PTCB certification, and at least one year of relevant experience. This role offers a salary range of $22.50 to $31.00 per hour, depending on qualifications and experience. Flexible scheduling is required.

Qualifications

• 1 year of experience as a pharmacy technician in a retail or hospital setting.
• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.

Responsibilities

• Manage day-to-day non-clinical pharmacy operations.
• Assist the pharmacist in delivering patient care.
• Lead recruitment, onboarding, and training of pharmacy technicians.
• Ensure compliance with state and federal regulations.

Skills

Customer service

Pharmacy operations

Team leadership

Communication

Education

High School Diploma or GED

PTCB certification

Job description

A national pharmacy chain is seeking a certified pharmacy technician to manage daily operations and lead a team in providing exceptional customer service. Responsibilities include overseeing pharmacy workflow, assisting pharmacists, and ensuring compliance with regulations. The ideal candidate has a high school diploma, PTCB certification, and at least one year of relevant experience. This role offers a salary range of $22.50 to $31.00 per hour, depending on qualifications and experience. Flexible scheduling is required.