Pharmacy Operations Coordinator

RXinsider LTD.; Portland, Northern (OR, KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Hybrid schedule

Sign-on bonus

Job summary

Shields Health Solutions is seeking a Pharmacy Technician to support hospital pharmacy staff and Shields Liaisons, ensuring accurate integration of specialty workflows and timely medication delivery in a hybrid Portland environment.

The role emphasizes collaboration with clinicians, adherence to privacy, and use of Microsoft Office tools. Applicants should have 3+ years in pharmacy tech or a Bachelor's degree; CPhT preferred.

This position offers a hybrid schedule and a competitive sign-on bonus.

Qualifications

• Nationally certified as a CPhT preferred but not required; must obtain if offered.
• 3+ years or a Bachelor's degree in a related field are acceptable.
• Strong MS Office skills; ability to learn other programs and manage data.

Responsibilities

• Support hospital pharmacy staff to integrate Shields workflow and operations.
• Support Shields Liaisons in clinics to optimize specialty pharmacy workflows.
• Educate staff on specialty pharmacy model and patient care improvements.
• Clarify prescription orders with pharmacist or clinician as appropriate.
• Identify medications requiring special storage or handling.
• Ensure supplies for medications (sharps, needles, alcohol swabs, Band-Aids).
• Respond to inquiries; triage and resolve issues promptly.
• Update and organize data using database tools.

Skills

Interpersonal communication

Phone skills

Microsoft Office

Data entry

Organizational skills

Confidentiality

Education

CPhT certification

Bachelor's degree

Tools

Excel

Word

Database applications

Job description

Location: Portland, OR (hybrid schedule available)

Sign-On: $5,000.00

Job Purpose

The successful candidate will provide integrated support to pharmacy staff and Shields Health Solutions Liaisons by providing a 'hands-on\" approach to ensuring accurate and timely filling and delivery of specialty medications. Works closely with hospital pharmacy staff and Shields Liaisons by emphasizing accurate workflows and leveraging technology to support efficient operations.

Job Duties

• Provide support to the hospital pharmacy staff to ensure accurate integration of the Shields Health Solutions Specialty Pharmacy workflows and operations.
• Provide support to Shields Health Solutions Pharmacy Liaisons based in clinics to optimize workflows within the specialty pharmacy.
• Educate pharmacy staff on how the specialty pharmacy model serves patients and improves their overall care;
• Clarify prescription orders with pharmacist and/or clinician as appropriate;
• Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication;
• Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids;
• Answer, resolve and triage inbound inquiries;
• Manage, organize, and update relevant data using database applications;
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards;
• Identify trends, resolves problems; recommend improvements; implement change;
• Actively participate in process improvement initiatives;
• Act as a value-added business partner to stakeholders throughout the organization;
• Protect organization's value by keeping information confidential;
• Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations;

Experience/ Education

• Required Licensure/Certification: Nationally certified as a CPhT is preferred but not required. Should certification need to be obtained at the time of employment, the applicant will commit to obtaining the required certification within a mutually agreed upon time frame. Continued employment is contingent upon meeting these requirements.
• Years of Experience: Required: 3+ years or a Bachelor's Degree, Preferred: 5-8 years of experience as a Pharmacy Technician. Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) is a plus.
• Skills: strong interpersonal communication skills, strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skills a must
• Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator
• Other: energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data
• Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.

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Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email [e-mail].