Pharmacy Navigator I (Part-Time)

Hackensack Meridian Health Inc.; Hackensack (NJ); On-site; USD 36,000 - 60,000; Full time

Job summary

Hackensack Meridian Health seeks an Ambulatory Pharmacy Navigator I to facilitate smooth discharge and specialty medication delivery for patients. This role includes gathering information, prioritizing tasks, and resolving financial, insurance, or clinical barriers to ensure timely therapy.

The position requires a Pharmacy Technician License and PTCB or equivalent certification within 180 days of starting, with certain exceptions. Strong communication and computer skills are essential to success.

Qualifications

• High School diploma or GED required.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office and Google Suite.

Responsibilities

• Assist discharge and specialty patients with medication coordination.
• Ensure prescriptions are delivered to patients before discharge or to their homes.
• Address financial, insurance, or clinical challenges to enable timely therapy.
• Ensure OBRA compliance by offering counseling and meeting patient education needs.

Skills

Communication skills

Computer skills

Education

High School diploma / GED

Tools

PBM knowledge

Job description

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The ambulatory pharmacy navigator program helps HMH Discharge and Specialty Pharmacy patients receive their discharge/specialty medications quickly and efficiently. This allows patients to be discharged from the hospital smoothly and begin their recovery at home or start their specialty medication therapy right away. . The Navigator I plays a crucial role in ensuring patients receive their prescriptions smoothly. They gather all the necessary information, prioritize tasks, address any financial, insurance, or clinical challenges, and make sure the prescriptions are delivered to patients before they leave the hospital or directly to their homes. The Navigator ensures OBRA compliance by ensuring an offer to counsel is made and that patient medication educational needs are met. The Navigator I functions will include all job functions of an Ambulatory Pharmacy Technician plus additional duties described below.

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Excellent written and verbal communication skills.
• Proficient computer skills that include but are not limited to Microsoft Office and/or Google Suite platforms.

Education, Knowledge, Skills and Abilities Preferred:

• Retail/Specialty Pharmacy experience.
• Strong knowledge and experience with PBM Claims and coverage.

Licenses and Certifications Required:

• Pharmacy Technician License.
• PTCB or Equivalent Certification Required within 180 days of start of employment with the following exceptions:
  • Hired prior to January 2024
  • Actively enrolled in ACPE accredited school of pharmacy / another allied health program or hired before 1-1-24

Contacts:

• Regular contact with medical personnel and its visitors.