Pharmacy Navigator: Access & Adherence Specialist

Regional One Health; Memphis (TN); On-site; USD 37,000 - 58,000; Full time

Job summary

Regional One Health seeks a Certified Pharmacy Technician Clinic Navigator to collaborate with the care team in Memphis, TN, focusing on medication access, affordability, and adherence programs. The role acts as a liaison to connect patients with pharmacy resources and support enrollment in qualifying copay assistance programs.

The navigator will perform administrative and clinical support duties to enhance comprehensive medication management and serve as a critical link between patients, clinic

Qualifications

• Completion of Pharmacy Technician program or equivalent.
• Tennessee State Board of Pharmacy license/certification as a Pharmacy Technician required.
• Minimum 1 year experience as Pharmacy Technician.

Responsibilities

• Serve as first-line triage and subject matter expert for medication access and affordability needs, including prior authorizations, PA appeals, copay assistance, and RX billing issues.
• Provide ongoing education on medication access and affordability tools and resources.
• Connect uninsured or underinsured patients to an eligibility expert to explore appropriate assistance.
• Coordinate pharmacist consultation notes and communicate with providers and pharmacy staff.
• Schedule refills and manage communications for prescription delivery and payment responsibilities.
• Maintain patient confidentiality and ensure accurate insurance verification for orders.

Job description

Regional One Health seeks a Certified Pharmacy Technician Clinic Navigator to collaborate with the care team in Memphis, TN, focusing on medication access, affordability, and adherence programs. The role acts as a liaison to connect patients with pharmacy resources and support enrollment in qualifying copay assistance programs.

The navigator will perform administrative and clinical support duties to enhance comprehensive medication management and serve as a critical link between patients, clinic