Pharmacy Access Navigator

RXinsider LTD.; Cincinnati (OH); On-site; USD 38,000 - 48,000; Full time

Job summary

Cencora is seeking a Pharmacy Technician Navigator to coordinate patient access services, assist with high-cost therapies and ensure timely prescription fulfillment. The role involves liaising with clinic staff, providers and payers to overcome affordability barriers and expedite approvals.

You will work onsite at Cincinnati, OH, with standard hours and occasional extended coverage to meet patient needs. Strong communication and system skills are essential to drive quality and patient

Qualifications

• Retail pharmacy technician experience (1–3 years)
• Active pharmacy technician licensure/certification in the relevant state
• Experience with prior authorizations and copay assistance programs
• Lead tech or leadership experience is a plus
• Proficiency in Microsoft Office (Word and Excel)
• Ability to quickly learn other systems and programs
• Strong organizational and communication skills

Responsibilities

• Serve as liaison for patients needing high-cost therapies; process prior authorizations and assist with patient access and affordability; coordinate among patients, providers, staff, pharmacy and payers.
• Provide subject matter expertise in retail prescription access; engage with clinic staff and leadership to identify process improvements for better patient access.
• Be primary contact for high-cost prescription access; document thoroughly in EHRs and dispensing systems; communicate with stakeholders.
• Educate providers, staff and patients on prescription fulfillment value; deliver world-class customer service and timely task execution.
• Collaborate with client pharmacy to deliver prescriptions; contribute to KPI reporting and quality improvements.
• Participate in client/clinic meetings; contribute content and lead discussions on prescription access.
• Support clinic during operating hours and extend hours as needed; provide backup coverage.
• Work in clinic and remote locations as required; demonstrate readiness to support from multiple settings.
• Perform other related duties as assigned.

Skills

Retail pharmacy tech

State licensure/certification

Prior authorizations

Leadership experience

MS Office (Word/Excel)

Systems familiarity

Organizational skills

Tools

Pharmacy dispensing software

Electronic Health Records

Job description

Cencora is seeking a Pharmacy Technician Navigator to coordinate patient access services, assist with high-cost therapies and ensure timely prescription fulfillment. The role involves liaising with clinic staff, providers and payers to overcome affordability barriers and expedite approvals.

You will work onsite at Cincinnati, OH, with standard hours and occasional extended coverage to meet patient needs. Strong communication and system skills are essential to drive quality and patient