Pharmacy Manager: Lead Patient Care & Operations

Walgreens Co.; Manchester (GA); On-site; USD 92,000 - 125,000; Full time

Job summary

Walgreens Co. seeks an experienced Pharmacy Manager to lead daily operations, ensure safe dispensing, and provide high-quality patient care across immunizations and clinical services. The role focuses on driving workflow efficiency, inventory control, and staff performance while upholding regulatory standards.

The position emphasizes patient-centered service, staff coaching, and partnership with store leadership to expand health services and community engagement.

Qualifications

• BS in Pharmacy or Pharm D Degree from an accredited educational institution.
• Current pharmacist licensure in the states within the district.
• Certified Immunizer or willing to become an immunizer within 90 days of hire.
• At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing.
• Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
• An average rating of at least 3.0 on the leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only).

Responsibilities

• Engages patients by greeting them and offering assistance with products and services.
• Models and shares customer service best practices with all team members to deliver a distinctive patient experience.
• Connects with patients by anticipating needs and proactively offering services.
• Participates and assists in events that reflect the communities we serve.
• Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, and generics.
• Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
• Reviews, interprets, and accurately dispenses prescribed medications.
• Ensures the pharmacy operates in accordance with regulations, policies, and procedures.
• Ensures the Good Faith Dispensing policy is followed with controlled substances rules.
• Collaborates with Store Manager to define and develop new strategic business opportunities.
• Maintains pharmacy IT knowledge including workflow, billing, and inventory management.
• Ensures insurance claims are processed accurately and resolves patient issues with payers.
• Follows up with providers to clarify prescriptions and dosing; offers wellness services.
• Performs clinical and wellness services such as immunizations and diagnostic testing.
• Partners with centralized support for patient registration and issue resolution.
• Manages maintenance and layout of the pharmacy for efficiency.
• Prepares and submits records and reports as required by law.

Education

BS in Pharmacy or Pharm D Degree from an accredited educational institution

Tools

Pharmacy software

Job description

Walgreens Co. seeks an experienced Pharmacy Manager to lead daily operations, ensure safe dispensing, and provide high-quality patient care across immunizations and clinical services. The role focuses on driving workflow efficiency, inventory control, and staff performance while upholding regulatory standards.

The position emphasizes patient-centered service, staff coaching, and partnership with store leadership to expand health services and community engagement.