Pharmacy Manager, Amazon Pharmacy

Amazon; Daytona Beach (FL); On-site; USD 120,000 - 162,400; Full time

Benefits offered by this job

Health insurance (medical, dental, vision)

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Pharmacy is seeking a Pharmacy Manager in Daytona Beach, FL. This role involves overseeing pharmacy operations and ensuring compliance with safety and quality standards. The Pharmacy Manager will manage a small team of pharmacists and technicians, driving performance and development.

Ideal candidates will have a Doctorate in Pharmacy, active state license, and experience in performance metrics and process improvement. This position offers a competitive salary and comprehensive benefits.

Qualifications

• Extensive knowledge of pharmacy laws and regulations.
• Ability to manage changing priorities effectively.
• 1 year Staff Pharmacist experience within Amazon Pharmacy is preferred.

Responsibilities

• Oversee safety, quality, and performance of pharmacy operations.
• Manage daily operations and meet delivery performance targets.
• Develop talent and drive team performance.

Skills

Strong oral and written communication skills

Performance metrics and process improvement

Detail management and data analysis

Leadership and team development

Education

Doctorate or Bachelor's Degree in Pharmacy

Active Pharmacist license in domicile state

Job description

We are looking for a Pharmacy Manager to join Amazon Pharmacy to oversee operations and compliance of a small format pharmacy site.

At Amazon Pharmacy, the Pharmacy Manager is a licensed Pharmacist responsible for the operation oversight and compliance, including safety, quality, customer experience, budgetary, people development, and operations objectives. The Pharmacy Manager leads a small team of technicians and pharmacists, coaches and mentors the team to ensure performance objectives are met, builds positive employee relations, and strengthens leadership bench strength within the organization.

Key Job Responsibilities

• Responsible for overall safety, quality, performance and customer experience of the operations.
• Manage daily operations within the site, including meeting CPT times for same day deliveries, in partnership with co‑located facilities and transportation.
• Evaluate physician medication orders for appropriateness of drug, dosage, potential interactions, and route of administration. Make recommendations for therapy changes to the prescriber as appropriate.
• Set and clarify requirements and expectations for employees. Measure performance, provide feedback, and hold the team to a high bar.
• Educate pharmacy staff on policies, reporting guidelines, and expectations as they relate to best quality practices.
• Drive creation of quality initiatives, process change initiatives and other Lean initiatives to enable the site to meet and exceed the operating plan.
• Manage workflow, escalations and effectively delegate across your leadership team in partnership with the Senior Pharmacy Operations Manager.
• Stay informed and adhere to local, state, and federal laws related to pharmacy practices, including changes or developments and their impact on Amazon Pharmacy and its customers.
• Coordinate with the corporate legal team to maintain licensure of the pharmacy and its staff with various state pharmacy boards and continuously monitor licensure requirements.
• Align policies and initiatives with requirements and demands of accrediting/licensing bodies (BOP, VIPPS, URAC, DEA, FDA, USP).
• Responsible for the site’s growth and partner with capacity planning and facilities for all growth workforce management needs.
• Develop talent – create, lead, engage with and direct a workforce to drive enhanced performance through our people agenda, covering safety of our people, employee engagement, performance leadership, training and development, and talent & succession planning.
• Implement change and/or develop new processes to better serve customers, reduce cost to serve and improve contribution.
• Maintain the customer’s profile through leveraging our PharmacyOS/Pharmacy Lite database to include appropriate current and past medical history, clinical and laboratory data, and concurrent medication (including over‑the‑counter and home remedies).
• Other duties as assigned.

Basic Qualifications

• Doctorate or Bachelor's Degree in Pharmacy.
• Active/Good Standing Pharmacist license in domicile state.
• Extensive knowledge of state and federal laws, rules, and regulations surrounding pharmacy practices and patient safety; experience with performance metrics, process improvement and Lean techniques.
• Strong oral and written communication skills with the ability to think clearly, analyze quantitatively, problem‑solve, support scope of requirements and prioritize.
• Ability to manage detail, establish root cause and extract and manipulate data.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1 year Staff Pharmacist experience within Amazon Pharmacy (if currently an Amazon employee).

Preferred Qualifications

• 2+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
• Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations.
• Ability to handle changing priorities and use good judgment in stressful situations; demonstrated ability to successfully develop others into higher levels of leadership in an organization.
• Entrepreneurial mindset, with the tenacity to develop ideas independently and thrive in a fast‑paced environment.
• Analytical thinker with project management skills, attention to detail, ability to influence others, and exceptional organizational skills.
• Interest in long‑term career development through assignments in multiple fulfillment centers across the nation.

EEO Statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Benefits

Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription), basic life and AD&D insurance, optional supplemental life plans, employee assistance program, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, parental leave, and other employee benefits.

Location and Compensation

USA, FL, Daytona Beach.

Salary range: $120,000 – $162,400 annually.