Pharmacy Liaison Technician — Patient Care & Adherence

Shieldshealthsolutions; Jacksonville (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Sign-on bonus

Insurance starts day 1

401(k) with match

4 weeks PTO

10 paid holidays

Parental leave

Short-term disability

Professional development

ERGs & wellness programs

Job summary

Shields Health Solutions is hiring a Pharmacy Liaison, a pharmacy technician, to work onsite in a hospital clinic or hospital office building to support patients with medication adherence and personalized pharmacy services. Location: Jacksonville, FL.

The role involves collaborating with clinic teams, educating patients on services, handling refills and insurance issues, and maintaining documentation. Onsite position with strong benefits and growth opportunities.

Qualifications

• State-registered Pharmacy Technician; CPhT/ExCPT required.
• 2+ years of experience as a pharmacy technician; High School Diploma or GED.
• Strong communication, organization, and tech skills.
• Empathy, integrity, and a team-first mindset.

Responsibilities

• Collaborate with clinic teams to deliver hands-on patient care.
• Educate patients on pharmacy services and assist with specialty and retail prescriptions.
• Conduct refill reminders, resolve insurance issues, and support financial assistance.
• Maintain accurate documentation and contribute to process improvements.

Skills

Pharmacy Technician

Communication skills

Organization skills

Tech skills

2+ years pharmacy technician exp

Education

State-registered Pharmacy Technician; CPhT/ExCPT

HS Diploma or GED

Tools

Microsoft Office

Job description

Shields Health Solutions is hiring a Pharmacy Liaison, a pharmacy technician, to work onsite in a hospital clinic or hospital office building to support patients with medication adherence and personalized pharmacy services. Location: Jacksonville, FL.

The role involves collaborating with clinic teams, educating patients on services, handling refills and insurance issues, and maintaining documentation. Onsite position with strong benefits and growth opportunities.