Pharmacy Lead Technician & Trainer

The Kroger Co.; Hendersonville (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee assistance program

Discounts on purchases

Tuition reimbursement

Career growth opportunities

Job summary

The Kroger Co. is seeking a Pharmacy Senior Certified Technician in Tennessee to support pharmacists, oversee daily operations, and train upcoming technicians.

You will provide top-tier customer service during reception, data entry, adjudication, and dispensing while ensuring accuracy and compliance with state and federal laws. As a senior technician, you will mentor staff, manage scheduling, supervise inventories, and lead safety and sanitation standards across the department.

Qualifications

• High School Diploma or GED required.
• Pharmacy Certified Technician certification and state registration as applicable.
• Must be at least 18 years old.
• Ability to handle highly confidential information.

Responsibilities

• Support pharmacist in all responsibilities except those that require a pharmacist's professional judgement.
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing.
• Train and mentor new hire technicians day-to-day training and support for pharmacy associates.
• Encourage, monitor and assist new techs through the technician training program.
• Ensure execution of department standards by leading by example and delegating as necessary.
• Serve as the primary representative for store-wide meetings/huddles.
• Help create and manage scheduling and station rotation for the hourly staff per labor forecasts.
• Complete the PIC Assistant process walk.
• Prepare for offsite Business to Business clinics (biometric screenings, vaccinations) to support pharmacist.
• Oversee inventory management including, but not limited to, reconciling orders, returns process, physical inventory preparation.
• Act as pharmacy safety subject matter expert being able to recognize areas of opportunity and coach to correctness as appropriate.
• Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management.
• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud.
• Administer immunizations where applicable by state law.
• Must be willing and able to adequately perform all essential job functions and tasks of a pharmacy senior certified technician.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Skills

Customer service

Leadership

HIPAA compliance

Attention to detail

Communication

Organization

Professionalism

Education

High School Diploma or GED

Job description

The Kroger Co. is seeking a Pharmacy Senior Certified Technician in Tennessee to support pharmacists, oversee daily operations, and train upcoming technicians.

You will provide top-tier customer service during reception, data entry, adjudication, and dispensing while ensuring accuracy and compliance with state and federal laws. As a senior technician, you will mentor staff, manage scheduling, supervise inventories, and lead safety and sanitation standards across the department.