Pharmacy Lead Technician & Team Coach

Kroger Co.; Glendale (AZ); Presencial; USD 25.000 - 36.000; Jornada completa

Descripción de la vacante

Kroger Co. in Glendale, AZ is seeking a Pharmacy Certified Technician to support daily operations, assist the pharmacist with dispensing and data entry, and deliver excellent customer service in a fast-paced environment.

The role emphasizes HIPAA compliance, patient safety, and teamwork. Prior Kroger experience and state licensure are preferred, with opportunities to mentor new technicians and assist with scheduling and inventory control.

Formación

• High School Diploma or GED.
• 1 year of Pharmacy Certified Technician experience within Kroger.
• Must be at least 18 years of age.
• Professional, dependable with positive attitude, good judgment, and ability to lead a high performing pharmacy team.
• Self-motivated, organized, able to prioritize, plan and meet deadlines.
• Proven attention to detail and stellar customer service skills.
• Excellent communication with leaders and peers.
• Completion of national and/or state registration or license as required by state requirements.
• Ability to handle highly confidential information.
• 1 year+ management or supervisory experience (desired).

Responsabilidades

• Understand and adhere to HIPAA regulations.
• Maintain current national/state registration, certification, or license depending on state requirements.
• Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgment.
• Provide stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing.
• Train and mentor new hire technicians in day-to-day training and support for pharmacy associates.
• Encourage, monitor and assist new techs through technician training program.
• Ensure execution of department standards by leading by example and delegating as necessary.
• Serve as the primary representative for store-wide meetings/huddles.
• Help create and manage scheduling and station rotation for hourly staff per labor forecasts.
• Complete the PIC Assistant process walk.
• Prepare for offsite Business to Business clinics (biometric screenings, vaccinations) to support pharmacist.
• Oversee inventory management including reconciling orders, returns process, physical inventory preparation.
• Act as pharmacy safety subject matter expert and coach to correctness as appropriate.
• Comply with sanitation and safety regulations/guidelines and programs according to health codes; identify unsafe conditions.
• Comply with local, state and federal regulations; report all illegal activity.
• Administer immunizations where applicable by state law.
• Must be able to perform all essential job functions of a pharmacy senior certified technician.
• Must be able to perform essential functions with or without accommodation.

Conocimientos

Attention to detail

Customer service

Communication skills

Leadership

Time management

Educación

High School Diploma or GED

Descripción del empleo

Kroger Co. in Glendale, AZ is seeking a Pharmacy Certified Technician to support daily operations, assist the pharmacist with dispensing and data entry, and deliver excellent customer service in a fast-paced environment.

The role emphasizes HIPAA compliance, patient safety, and teamwork. Prior Kroger experience and state licensure are preferred, with opportunities to mentor new technicians and assist with scheduling and inventory control.