Pharmacy Intern: Elevate Patient Care & Prescriptions

Walgreens Co.; Nashville (TN); On-site; USD 27,000 - 43,000; Full time

Job summary

Walgreens Co. in Nashville is seeking a pharmacy intern to learn and assist the pharmacist in providing outstanding patient care and handling prescriptions using pharmacy systems.

You will contribute to a positive customer experience, support daily operations, and learn Walgreens policies while delivering health services within state scope of practice. This role requires enrollment in a pharmacy program and a willingness to work flexible hours.

Qualifications

• Must be enrolled in a School of Pharmacy program.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.
• Develops strong relationships with customers.
• Learn from store and pharmacy team members, field leadership, team members and customers/patients.
• Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy.
• Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
• Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
• Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services.
• Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
• Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
• Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required.
• Takes customer to OTC aisle, when possible, to assist in locating products.
• Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
• Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.
• Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages, shortages, order errors or damaged goods involving Rx drugs.
• Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.

Skills

Customer service

English fluency

Flex schedule

Education

Pharmacy program enrollment

Tools

Pharmacy systems

Job description

Walgreens Co. in Nashville is seeking a pharmacy intern to learn and assist the pharmacist in providing outstanding patient care and handling prescriptions using pharmacy systems.

You will contribute to a positive customer experience, support daily operations, and learn Walgreens policies while delivering health services within state scope of practice. This role requires enrollment in a pharmacy program and a willingness to work flexible hours.