Pharmacy Informatics Tech II - Epic & Workflow Optimization

Health First; Town of Florida (NY); Sur place; USD 90 000 - 120 000; Plein temps

Résumé du poste

Health First in Florida seeks a Pharmacy Technician Informaticist II to lead the analysis, design, and optimization of clinical and business information systems that support pharmacy operations across the Health First IDN. This role builds on foundational informatics competencies and advances workflow design, data analysis, and system optimization.

The position partners with pharmacy operations, clinical leadership, IT, and application teams to translate operational needs into effective

Qualifications

• Education: Associate’s degree in a relevant field.
• Work Experience: Four (4) years’ experience in pharmacy operations, healthcare, IT, or informatics support.
• Licensure: Registered Pharmacy Technician (RPhT) licensure in the State of Florida.
• Certification: Epic Clinical Informaticist certification, accreditation, or proficiency of applicable modules OR
• Relevant pharmacy module certification.
• Work Experience In Lieu of Education: High School Diploma and an additional two (2) years’ experience in allied health, or supporting technology systems.
• Skills/Knowledge/Abilities: Intermediate knowledge of Epic pharmacy modules and clinical information systems.
• Skills/Knowledge/Abilities: Strong understanding of pharmacy workflows and healthcare operations.
• Skills/Knowledge/Abilities: Strong analytical and problem solving skills with the ability to identify workflow and system improvement opportunities.
• Skills/Knowledge/Abilities: Ability to independently manage assigned initiatives and deliverables from initiation through completion.
• Skills/Knowledge/Abilities: Strong written and verbal communication skills, including the ability to facilitate discussions with pharmacy and technical teams.
• Skills/Knowledge/Abilities: Demonstrated organization, collaboration, and adaptability in a fast paced healthcare environment.

Responsabilités

• Conducts current and future state workflow analyses related to pharmacy operations and medication use processes independently, serving as a primary informatics contact for assigned pharmacy areas or initiatives.
• Completes gap analyses and contributes to the design of optimized pharmacy workflows aligned with organizational standards.
• Performs data collection and analysis to support pharmacy performance, quality, and operational improvement initiatives.
• Collaborates with Epic Willow application analysts to support system configuration decisions and workflow alignment.
• Supports pharmacy system optimization efforts, including enhancements, upgrades, and post implementation evaluation and pharmacy operations during downtime events and go lives, including outside standard work hours as needed.
• Participates in Epic Triage and optimization activities, adhering to defined service level agreements (SLAs).
• Documents detailed workflow specifications, functional requirements, and recommendations related to pharmacy informatics solutions.
• Leads assigned project tasks or small pharmacy focused initiatives effectively under informatics or pharmacy leadership.
• Maintains and supports standard operating procedures related to pharmacy informatics workflows.
• Ensures compliance with pharmacy regulations, healthcare standards, and privacy/security requirements (e.g., HIPAA).

Connaissances

Epic modules

Pharmacy operations

Analytical skills

Communication skills

Project management

Problem solving

Formation

Associate degree

Bachelor's degree

Outils

Epic Willow

Epic

Description du poste

Health First in Florida seeks a Pharmacy Technician Informaticist II to lead the analysis, design, and optimization of clinical and business information systems that support pharmacy operations across the Health First IDN. This role builds on foundational informatics competencies and advances workflow design, data analysis, and system optimization.

The position partners with pharmacy operations, clinical leadership, IT, and application teams to translate operational needs into effective