Pharmacy Implementation & Client Success Director

RXinsider LTD.; Chicago (IL); On-site; USD 89,000 - 156,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Vizient is seeking a senior implementation lead to oversee the onboarding and deployment of pharmacy contract pricing for new clients, ensuring alignment with each client’s master services agreement and the Vizient Pharmacy Program.

You will partner with client pharmacy teams, suppliers, distributors and internal stakeholders to drive strategy, manage pricing eligibility, and deliver measurable value throughout the lifecycle of the engagement.

Qualifications

• Relevant degree preferred.
• 7+ years of relevant experience.
• Strong knowledge of pharmaceutical contracting, distribution, eligibility, and class of trade.
• Experience working with or within a GPO preferred.
• Ability to analyze data and translate insights into clear communication.
• Proven ability to lead complex, cross-functional initiatives and manage multiple priorities.
• Strong relationship management and influencing skills.
• Willingness to travel.

Responsibilities

• Lead end-to-end implementation of pharmacy contract pricing for new clients, including spend analysis, contract alignment, and validation of pricing eligibility.
• Develop and execute customized implementation strategies and timelines that align with client goals and Vizient program requirements.
• Serve as the primary point of accountability for implementation success, ensuring a high-quality, consistent client experience.
• Oversee completion and submission of required supplier and distributor documentation, ensuring accuracy, timeliness, and compliance.
• Drive alignment from prior GPO contracts to Vizient, including facilitating client-approved substitutions and ensuring continuity of pricing.
• Lead price mitigation discussions and negotiations with pharmacy suppliers to protect and enhance client value.
• Facilitate communication with clients, distributors, suppliers, and internal teams to ensure alignment and transparency throughout the implementation lifecycle.
• Partner with field-based teams and internal stakeholders to support client engagement and long-term program success.
• Track and communicate implementation outcomes, including transitioned spend, savings realization, and key performance metrics.
• Identify and implement process improvements and best practice to enhance operational efficiency and the client experience.

Skills

Pharmaceutical contracting

GPO experience

Data analysis

Cross-functional leadership

Communication

Travel readiness

Relationship management

Influencing skills

Education

Degree preferred

Job description

Vizient is seeking a senior implementation lead to oversee the onboarding and deployment of pharmacy contract pricing for new clients, ensuring alignment with each client’s master services agreement and the Vizient Pharmacy Program.

You will partner with client pharmacy teams, suppliers, distributors and internal stakeholders to drive strategy, manage pricing eligibility, and deliver measurable value throughout the lifecycle of the engagement.