Pharmacy Experience Specialist & Customer Care

Walgreens; Metropolis (IL); On-site; USD 45,847,000 - 51,577,000; Full time

Benefits offered by this job

Benefits package

Equal Opportunity Employer

Job summary

Walgreens in Metropolis, IL seeks a frontline associate to deliver a distinctive customer experience and support pharmacy operations. You will register purchases, assist the pharmacist under supervision, and use pharmacy systems to process prescriptions with accuracy.

The role emphasizes great customer service, teamwork, and accurate cash handling while maintaining store standards. Training includes PTCB certification and ongoing professional development.

Qualifications

• Fluent in reading, writing and speaking English.
• Willing to work flexible schedule, including evenings and weekends.
• Six months of retail experience preferred.
• Prior Walgreens experience preferred.

Responsibilities

• Register sales and provide courteous, efficient checkout service.
• Assist pharmacist under supervision, using pharmacy systems to process prescriptions.
• Replenish shelves, maintain displays, and keep store clean and organized.
• Handle calls and clerical tasks; report prescription errors to the pharmacist on duty.
• Support pharmacy workflow and inventory management as needed.

Skills

Customer service

Retail experience

Math skills

Computer skills

Store inventory control

Education

PTCB certification

Tools

POS system

Pharmacy software

Inventory management

Job description

Walgreens in Metropolis, IL seeks a frontline associate to deliver a distinctive customer experience and support pharmacy operations. You will register purchases, assist the pharmacist under supervision, and use pharmacy systems to process prescriptions with accuracy.

The role emphasizes great customer service, teamwork, and accurate cash handling while maintaining store standards. Training includes PTCB certification and ongoing professional development.